English
Troubleshooting
Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.
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| PROBLEM |
| POSSIBLE CAUSE | SOLUTION |
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| The buttons and controls on the front |
| The | • Press ZONE 1 ON/OFF for Zone 1 |
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| panel do not work. |
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| • Press ZONE 2 ON/OFF and ZONE 2 |
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| CONTROL for Zone 2 operations. |
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| No sound from the speakers in Zone 1. |
| Speaker signal cables are not connected | Check speaker wiring and reconnect if |
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| properly. | necessary. (See pages 8 to 10.) |
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| The SPEAKERS 1 and SPEAKERS 2 | Press SPEAKERS 1 and SPEAKERS 2 |
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| buttons are not set correctly. | correctly. (See page 25.) |
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| Incorrect source is selected for the Zone 1. | Select the correct source for the Zone 1. |
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| Muting is activated for the Zone 1 source. | Press MUTING to cancel the mute. |
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| (See page 26.) |
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| Incorrect input mode (analog or digital) is | Select the correct input mode (analog or |
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| selected. | digital). (See page 25.) |
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| Connections are incorrect. | Check connections. |
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2) |
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| For analog connections, see pages 11 to 15. |
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(Zone1/Zone |
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| For digital connections, see pages 12 and 16. |
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| Zone 1/2 setting for the speakers connected | Set the Zone 1/2 setting for the speakers |
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| No sound from the front speakers in |
| Speaker signal cables are not connected | Check speaker connection and reconnect if |
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| Zone 2. |
| properly. | necessary. (See page 19.) |
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operations |
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| to the FRONT 2/ZONE 2 SPEAKERS | correctly to use them as the Zone 2 front |
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| terminals are not set correctly. | speakers. (See page 44.) |
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| Amplifier connected to the ZONE 2 | Turn on the amplifier. |
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room |
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| PREOUT is not turned on. |
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| Incorrect source is selected for Zone 2. | Select the correct Zone 2 source. |
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Multi |
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| Muting is activated for the Zone 2 source. | Press MUTING to cancel the mute. |
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| (See page 32.) |
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| Connections are incorrect. | Make analog connections for Zone 2. |
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| For analog connections, see pages 11 to 15. |
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| The ZONE 2 (SPEAKERS 2) button |
| The speakers connected to the FRONT 2/ | Set them for Zone 2 usage. (See page 44.) |
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| does not work. |
| ZONE 2 SPEAKERS are preset for Zone 1 |
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| usage. |
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| CD tracks are skipped, tape is rewound, |
| When the same source is selected both for | This is normal, not a malfunction of the unit. |
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| or radio station is changed |
| Zone 1 and Zone 2, the source in one zone | Selecting different sources for Zone 1 and |
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| unintentionally. |
| affects the source in the other zone. | Zone 2 will avoid these troubles. |
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| The receiver does not work correctly as |
| Zone 1 and Zone 2 operations are done at | If this happens, perform the same operation |
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| you operate it. |
| the same time. | again. |
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| “TURN ON ZONE1 OR ZONE2” |
| The receiver is turned on with the Zone 1 | • Press ZONE 1 ON/OFF for Zone 1 |
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| appears on the display. |
| and Zone 2 sounds deactivated. | operations. |
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| • Press ZONE 2 ON/OFF for Zone 2 |
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| operations. |
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| “EXES7.1 OFF” appears on the display, |
| The “SPEAKER 2” setting is set to “ZONE | To use the |
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| 2 SPK” (and activated) on the ZONE 2/ | the “SPEAKER 2” setting to “SPEAKER 2,” |
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| cannot be used for Zone 1 sources. |
| SPEAKER 2 submenu. | then activate the surround back speaker(s). |
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| “NO SURRBACK” appears on the |
| The “SPEAKER 2” setting is set to | To use the |
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Surround/THX |
| display when you have tried to use 7.1- |
| the “SPEAKER 2” setting to “SPEAKER 2,” |
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| channel reproduction mode. |
| SPEAKER 2 submenu. | then activate the surround back speaker(s). |
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| The “SURR BACK SP” setting is set to | Select “LARGE” or “SMALL” for the |
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| “NONE.” | “SURR BACK SP.” |
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| The speakers connected to the FRONT 2/ | Deactivate the Zone 2 front speakers, then |
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| be used for Zone 1 sources. |
| ZONE 2 SPEAKERS terminals are | activate the surround back speakers. |
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| activated. |
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| Expected surround effect cannot be |
| Speakers are deactivated on the SPEAKER | Activate all connected speakers correctly. |
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| obtained. |
| SETTING submenu. | (See “How to use the speaker and signal |
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| indicators” on page 24.) |
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