Troubleshooting
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a
No picture | • Connect the signal cable firmly. | ||
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| • Turn on the power of the connected component and set the |
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| output correctly. |
Stripes appear on the picture | • Interference occurs caused by other devices such as an | ||
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| amplifier, personal computer, or a hair drier. |
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| Move such devices away from your monitor. |
Poor picture quality | • Choose the appropriate color system. Refer to “COLOR | ||
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| SYSTEM” on page 8. |
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| • Adjust the COLOR or BRIGHT setting. Refer to “Adjusting the |
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White and bright still images look as if | • Inevitable phenomenon due to the nature of the picture tube. | ||
they were colored | This is not a malfunction. | ||
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Top of the image from software | • This is due to the condition of the video signal whereby the | ||
products or video tape is distorted | image was not recorded properly. | ||
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| This is not a malfunction. |
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Cannot operate the remote control | • The batteries may be exhausted. Replace with new batteries | ||
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| (see page 5). |
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| • Ensure that you are operating the remote less than seven |
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| meters from the front of your monitor. |
Cannot turn on the monitor by using | • The CONTROL LOCK function is turned on (see page 9). | ||
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| button on the front panel | Turn on the monitor by using the remote control, then |
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| deactivate the CONTROL LOCK function. |
Cannot operate the front control | • Deactivate the CONTROL LOCK function if it is turned on | ||
buttons | (see page 9). | ||
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Color patches appear at the corner of | • This may be due to a magnetized device such as a speaker | ||
the screen | near your monitor. Keep the device away from your monitor. | ||
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| Alternately, you can also use a |
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| speaker. |
Image takes a short period to be | • It takes time for the image to be displayed stably. | ||
displayed | This is not a malfunction. | ||
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Monitor emits crackling sound | • This is due to a sudden change in temperature and it is not a | ||
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| malfunction. If the crackling sound is too frequent, request |
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| your service technician for inspection. |
Feel a slight electric shock when touching the monitor screen
•This is due to the static electricity of the picture tube and it will not harm the human body. This is not a malfunction.
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