Troubleshooting

Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a JVC-authorized dealer or service center for assistance.

No picture

• Connect the signal cable firmly.

 

 

 

• Turn on the power of the connected component and set the

 

 

 

output correctly.

Stripes appear on the picture

• Interference occurs caused by other devices such as an

 

 

 

amplifier, personal computer, or a hair drier.

 

 

 

Move such devices away from your monitor.

Poor picture quality

• Choose the appropriate color system. Refer to “COLOR

 

 

 

SYSTEM” on page 8.

 

 

 

• Adjust the COLOR or BRIGHT setting. Refer to “Adjusting the

 

 

 

picture—USER” on page 8.

White and bright still images look as if

• Inevitable phenomenon due to the nature of the picture tube.

they were colored

This is not a malfunction.

 

 

 

 

Top of the image from software

• This is due to the condition of the video signal whereby the

products or video tape is distorted

image was not recorded properly.

 

 

 

This is not a malfunction.

 

 

 

 

Cannot operate the remote control

• The batteries may be exhausted. Replace with new batteries

 

 

 

(see page 5).

 

 

 

• Ensure that you are operating the remote less than seven

 

 

 

meters from the front of your monitor.

Cannot turn on the monitor by using

• The CONTROL LOCK function is turned on (see page 9).

the

 

button on the front panel

Turn on the monitor by using the remote control, then

 

 

 

 

 

deactivate the CONTROL LOCK function.

Cannot operate the front control

• Deactivate the CONTROL LOCK function if it is turned on

buttons

(see page 9).

 

 

Color patches appear at the corner of

• This may be due to a magnetized device such as a speaker

the screen

near your monitor. Keep the device away from your monitor.

 

 

 

Alternately, you can also use a magnetically-shielded

 

 

 

speaker.

Image takes a short period to be

• It takes time for the image to be displayed stably.

displayed

This is not a malfunction.

 

 

Monitor emits crackling sound

• This is due to a sudden change in temperature and it is not a

 

 

 

malfunction. If the crackling sound is too frequent, request

 

 

 

your service technician for inspection.

Feel a slight electric shock when touching the monitor screen

This is due to the static electricity of the picture tube and it will not harm the human body. This is not a malfunction.

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