Kenmore 15838, 15835, 15831 Troubleshooting Guide, Dishwasher is not operating properly, On next

Models: 15838 15831 15835

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Troubleshooting Guide

Dishwasher is not operating properly

PROBLEM ...

Dishwasher does not run or stops during a cycle

Dishwasher will not fill

Dishwasher seems to run too long

Water remains in dishwasher

Detergent remains

in covered section

of dispenser

White residue appears on front

of access panel

Odor in the dishwasher

Condensation on kitchen counter

CAUSE...

Door not closed

Wrong cycle selected

No or improper power supplied to dishwasher

Motor stopped due to overload

No water supplied to dishwasher

Overfill protector stuck

Water supplied to dish- washer is not hot enough

Cycle not finished

Cycle not finished Detergent has lumps Bottom rack in backwards

Too much detergent was used

Brand of detergent developing excess foam

Dishes only washed every 2-3 days

Plastic smell of new dishwasher

Excessive moisture from vent in dishwasher console

SOLUTION ...

Make sure door is closed and securely latched. Refer to the "Cycles" section, page 13.

Check to see if household fuse or circuit breaker is blown or tripped.

Motor will automatically reset itself within a few minutes. If it does not restart, call for service.

Check to see if shut-off valve (if installed) is turned on.

Check to see if the overfill protector moves up and down freely. Press down to release.

It is normal for the dishwasher to run longer while heating water. Refer to the "Water temperature tips" section, page 12.

,,A delay will occur in the main wash if the Water Heat option is selected.

"Three delays will occur if the Pots & Pans cycle is selected.

The final rinse will automatically delay until the water temperature reaches 135°F (57°C).

Wait for the cycle to complete.

Wait for the cycle to complete.

Replace with dry, lump-free detergent.

Refer to the "Parts and Features" section, page 3 and reinstall rack if necessary.

Refer to the "Using the detergent dispenser" section, page 11.

Try a different brand to reduce foaming and eliminate buildup.

Run a Quick Rinse cycle at least once or twice a day until full load is accumulated.

Run a vinegar rinse, as described on the next page.

Dishwasher console should be aligned with countertop. Refer to Installation Instructions for more information.

Dishes are not cleaned completely

Food soil

left

Improper loading

on dishes

 

 

 

 

Water temperature is too low

Use of incorrect, too little, or ineffective detergent

Refer to the "Loading Your Dishwasher" section, pages 7-10.

Use the Water Heat option. If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum. Refer to the "Water temperature tips" section, page 12.

Use recommended dishwasher detergents only. Refer to the "Using the detergent dispenser" section, page 11.

Never use less than one tablespoon per load. Detergent must be fresh to be effective. Nways store detergent in

a cool, dry area.

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Kenmore 15838 Troubleshooting Guide, Dishwasher is not operating properly, Dishes are not cleaned completely, On next