Kenmore 721.80862 Troubleshooting, Microwave Oven Does Not Work, Cooking Times, Problem, Cause

Models: 721.80869 721.80862 721.80863 721.80864

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Troubleshooting

Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, call Sears Service at 1-800-4-MY-HOME ®.

MICROWAVE OVEN DOES NOT WORK

PROBLEM

CAUSE

Nothing works.

The power supply cord is not plugged into a grounded 3 prong outlet. (See the

 

Electrical Requirements" section on page 6 and the "Electrical connection"

 

section on Page 8.)

 

• A household fuse has blown or a circuit breaker has tripped.

 

• The electric company has had a power failure.

The microwave oven will not run.

You are using the oven as a timer. Touch STOP/CLEAR to cancel the Kitchen Timer.

The door is not firmly closed and latched.

You did not touch START.

You did not follow directions exactly.

An operation that you set earlier is still running. Touch STOP/CLEAR to cancel that operation.

COOKING TIMES

PROBLEM

Food is not cooked

enough.

CAUSE

The electric supply to your home or wall outlets is low or lower than normal. Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

The cook power is not at the recommended setting. Check the chart on Page 16.

The display shows a time counting down but the oven is not cooking.

The oven door is not closed completely.

You have set the controls as a kitchen timer. Touch STOP/CLEAR to cancel the Kitchen Timer.

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Kenmore 721.80862, 721.80864, 721.80863 manual Troubleshooting, Microwave Oven Does Not Work, Cooking Times, Problem, Cause