Troubleshooting

SymptomRemedy/Cause

Sound cannot be heard.

Adjust the volume to the optimum level. / Check the cords and connections.

“PROTECT” appears and no operations can

Check to be sure the terminals of the speaker leads are covered with insulating

be done.

tape properly, then reset the unit. If “PROTECT” does not disappear, consult your

 

nearest service center.

 

 

The unit does not work at all.

Reset the unit.

 

 

Radio reception is poor. / Static noise while

Connect the antenna firmly. / Pull the antenna out all the way.

listening to the radio.

 

“MEMORY FULL” appears.

The tag memory of HD Radio receiver is full. / My Playlist in the iPod is full.

“NO TAG FNC” appears.

The connected iPod does not support iTunes tagging function.

“TAG ERROR” appears.

The unit is unable to complete transferring the tagged information to the iPod.

 

 

“IN” flashes.

The CD player is not operating properly. Reinsert the disc properly. If the condition

 

did not improve, turn off the unit and consult your nearest service center.

CD-R/CD-RW cannot be played back and

Insert a finalized CD-R/CD-RW (finalize with the component which you used for

tracks cannot be skipped.

recording).

Disc sound is sometimes interrupted.

Stop playback while driving on rough roads. / Change the disc. / Check the cords

 

and connections.

“NA FILE” appears.

The unit is playing an unsupported audio file.

“NO DISC” appears.

Insert a playable disc into the loading slot.

“TOC ERROR” appears.

The CD is quite dirty. / The CD is upside-down. / The CD is scratched a lot. Try

 

another disc instead.

“ERROR 99” appears.

The unit is malfunctioning for some reason. Press the reset button on the unit. If

 

the “ERROR 99” code does not disappear, consult your nearest service center.

“COPY PRO” appears.

A copy-protected file is played.

“READ ERROR” appears.

Copy the files and folders for the USB device again. If the error message is still

 

displayed, initialize the USB device or use other USB devices.

“NO DEVICE” appears.

No USB device is connected. Connect an USB device, and change the source to

 

USB again.

“NO MUSIC” appears.

The connected USB device contains no playable audio file.

“NA DEVICE” appears.

Connect a supported USB device, and check the connections.

“USB ERROR” appears.

Remove the USB device, turn the unit off, then turn it on again. If the unit is still

 

showing the same display, try to connect another USB device.

“iPod FULL” appears.

The iPod memory is full.

 

 

“iPod ERROR” appears.

Reconnect the iPod. / Confirm that the software for the iPod is the latest version.

 

 

Noise is generated.

Skip to another track or change the disc.

 

 

Tracks cannot play back as you have

Playback order is determined when files are recorded.

intended them to play.

 

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