BEFORE YOU CALL (continued)

BEFORE YOU CALL (continued)

PROBLEM

CAUSE

CORRECTION

SOUND AND NOISE (continued)

Longer sound levels

• Refrigerator operates at higher

• This is normal. Sound will level off or disappear as Refrig-

when compressor

pressures during the start of the

 

erator continues to run.

comes on.

ON cycle.

 

 

Fan runs when room

• Exterior thermostat has acti-

This is normal.

temperature is below

vated the heater or fan.

 

 

45°.

 

 

 

 

 

 

Popping or cracking

• Metal parts undergo expansion

• This is normal. Sound will level off or disappear as Refrig-

sound when compres-

and contraction, as in hot water

 

erator continues to run.

sor comes on.

pipes.

 

 

Boiling or gurgling

• Refrigerant (used to cool

This is normal.

sound, like water boil-

Refrigerator) is circulating

 

 

ing.

throughout the system.

 

 

 

 

 

Vibrating or rattling

• Refrigerator is not level. It

• Level the unit. Refer to leveling instructions in the

noise.

rocks on the floor when it is

 

“Installation” section.

 

moved slightly.

 

 

 

 

 

 

Snapping sound.

• Cold control turning the Refrig-

This is normal.

 

erator OFF and ON.

 

 

 

 

 

 

WATER/MOISTURE/FROST INSIDE REFRIGERATOR

Moisture forms on inside of Refrigerator walls.

Weather is hot and humid.

Door may not be seating properly.

Door is kept open too long, or opened too frequently.

This is normal.

See “DOOR PROBLEMS” section.

Open the door less often.

WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR

Moisture forms on out-

Door may not be seating prop-

• See “DOOR PROBLEMS” section.

side of Refrigerator.

 

erly, causing the cold air from

 

 

 

inside the Refrigerator to meet

 

 

 

warm moist air from outside.

 

 

 

 

 

ODOR IN REFRIGERATOR

 

 

 

 

 

 

Odors in Refrigerator.

Interior needs to be cleaned.

• Clean interior with sponge, warm water, and baking soda.

 

 

 

 

DOOR PROBLEMS

 

 

 

 

 

 

 

Door will not close.

Refrigerator is not level. It

• This condition may force the cabinet out of square and

 

 

rocks on the floor when it is

misalign the door. Refer to “Leveling’ in the “Installation”

 

 

moved slightly.

section.

 

 

 

 

LIGHT BULB IS NOT ON

 

 

 

 

 

 

 

Light bulb is not on.

Light bulb is burnt out.

• Follow instructions under “Interior Light” in the

 

 

 

FEATURES” section.

 

• No electric current is reaching

• See “Installation” section.

 

 

the Refrigerator.

 

 

 

 

 

7

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Keystone KSTRC312AW user manual BEFORE YOU CALL continued, Problem, Cause, Correction, pressures during the start of the