ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.
To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.
IntheU.S.A.
Call the KitchenAid Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
ReplacementParts
Glass Turntable | Turntable Hub |
Part Number W10143945 | Part Number W10143947 |
Turntable Support and Rollers |
|
Part Number W10143946 |
|
Cleaning Supplies
Heavy Duty Degreaser | KITCHENAID® Stainless Steel |
Part Number 31552 | Cleaner and Polish |
Part Number 4396920 | |
| |
Part Number 31682 | KITCHENAID® Stainless Steel |
| Wipes |
| Part Number 8212510 |
Built-InKits
This countertop microwave oven can be built in by using one of the following trim kits*. These kits are available from the dealer or can be ordered by kit model number. See “Assistance or Service” section for the
KIT | KIT MODEL NUMBERS/ | FOR INSTALLATION |
SIZE | COLORS | OVER OVEN MODELS |
|
|
|
24" | MK1154XPQ / White | KEBI141D |
(61 cm) | MK1154XPB / Black | KEBS147D |
| ||
| MK1154XPS / Stainless |
|
|
|
|
27" | MK1157XPQ / White | KEBI171D |
(69 cm) | MK1157XPB / Black | KEBS177D |
| ||
| MK1157XPS / Stainless |
|
|
|
|
30" | MK1150XPQ / White | KEBI101D |
(76 cm) | MK1150XPB / Black | KEBS107D |
|
MK1150XPS / Stainless
*Approved, electric single microwave ovens only
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