ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230 or visit our website at www.kitchenaid.com.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

Replacement Parts

Glass Turntable

Turntable Hub

Part Number W10510836

Part Number W10510839

Turntable Support and Rollers

 

Part Number W10510837

 

Cleaning Supplies

affresh® Kitchen Appliance

affresh® Stainless Steel Wipes

Cleaner

Part Number W10355049

Part Number W10355010

Heavy Duty Degreaser

 

affresh® Stainless Steel

Part Number 31552A

Cleaner

 

Part Number W10355016

 

Built-In Kits

This countertop microwave oven can be built in by using one of the following trim kits*. These kits are available from the dealer or can be ordered by kit model number. See “Assistance or Service” section for the toll-free number.

KIT SIZE

KIT MODEL NUMBERS/COLORS

27" (68.6 cm)

MK2227AW / White

 

MK2227AB / Black

 

MK2227AS / Stainless

 

 

30" (76.2 cm)

MK2220AW / White

 

MK2220AB / Black

 

MK2220AS / Stainless

 

 

*The built-in trim kits can be installed over any (electric or gas) built-in wall oven, up to 30" (76.2 cm).

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

KITCHENAID® COUNTERTOP MICROWAVE

LIMITED WARRANTY

ONE YEAR LIMITED WARRANTY

For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “KitchenAid”) will, at its sole option, either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the product. If replaced, the unit will be covered by the remaining one-year limited warranty of the original unit. See service instructions below.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by a KitchenAid designated service company. This limited warranty is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased. This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain service or replacement under this limited warranty.

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KitchenAid KCMS2255 Assistance or Service, Kitchenaid Countertop Microwave Limited Warranty, U.S.A, Replacement Parts

KCMS2255 specifications

The KitchenAid KCMS2255 is a versatile and efficient over-the-range microwave that perfectly balances performance and style, making it an excellent addition to any modern kitchen. With its sleek design and powerful features, this microwave is engineered to meet the demands of busy home cooks while enhancing the aesthetic appeal of the kitchen space.

One of the standout features of the KCMS2255 is its generous 2.2 cubic feet capacity, allowing users to accommodate large dishes with ease. The microwave is equipped with a powerful 1,000-watt cooking power, ensuring that food is heated evenly and quickly. The sensor reheating and cooking technology take the guesswork out of microwave cooking, automatically adjusting cooking times based on the moisture content of the food for optimal results.

The KCMS2255 also features a unique, easy-to-clean, stainless steel interior that not only looks great but also resists staining and odors, ensuring a hygienic cooking environment. The microwave includes a powerful ventilation system, with a two-speed fan that effectively eliminates smoke, steam, and odors from the kitchen. This helps maintain a fresh and clean atmosphere while you cook.

Another innovative aspect of this model is its easy-to-use controls, featuring a bright, backlit keypad that allows for straightforward operation, even in low light. Pre-programmed settings make it simple to prepare a variety of meals and snacks, including popcorn, pizza, and baked potatoes, with the touch of a button.

Noise reduction technology incorporated in the design of the KCMS2255 ensures that it operates quietly, enhancing the cooking experience without disruptive sounds. The microwave’s modern design integrates seamlessly into cabinetry, and its hidden vent feature provides a streamlined appearance without sacrificing performance.

In conclusion, the KitchenAid KCMS2255 over-the-range microwave is a perfect combination of style, functionality, and advanced technology. With its spacious capacity, powerful cooking capabilities, easy-to-clean interior, and efficient ventilation, this appliance is built to make cooking seamless and enjoyable, while also elevating the design of your kitchen. Whether you are reheating leftovers or preparing a complete meal, the KCMS2255 stands out as a reliable and stylish kitchen companion.