Getting help

StatusSolution

You cannot take a picture

Turn the camera off, then on again.

Depress the Shutter button all the way (see page 5).

Insert new or charged batteries (see page 2).

Memory is full. Transfer pictures to the computer (see page 36), delete pictures (see page 21), or insert another card.

 

Memory card not

Card may be corrupted. Format the card in the camera (see

 

recognized or camera

page 35).

 

freezes with card

Use another memory card. Only SD or SDHC Cards are supported.

 

 

 

 

Cannot find the

To view pictures on a card or in internal memory, see page 20.

 

desired picture/video

 

 

 

Computer/connectivity problems

 

 

 

 

Status

Solution

 

 

 

Computer does not communicate with the camera

Make sure the batteries are charged and installed correctly (see page 2).

Turn on the camera.

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 36).

See KODAK Software Help at www.kodak.com/go/camerasw.

www.kodak.com/go/support

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Kodak C195, 1687060 manual Computer/connectivity problems, StatusSolution