3Troubleshooting
Some problems can be resolved quickly by power cycling the printer: Turn off your printer, wait five seconds, then turn on the printer.
Quick links for troubleshooting
Go To... | For... | |
www.kodak.com/go/aiosupport | – | answers and resources, use Search or |
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| select a support category. |
| – | error codes/messages, use the error code |
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| or message in the Search field. |
www.kodak.com/go/aiotroubleshooting help with hardware issues.
www.kodak.com/go/aiodownloads | the latest software and firmware. |
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www.kodak.com/go/inkjetnetworking | answers about wireless networking. |
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www.kodak.com/go/aiomanuals | instructions and recommended system |
| requirements; see the Extended User Guide |
| for your printer. |
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www.kodak.com/go/contact | issues that you cannot resolve, provide the |
| following: |
| – printer model (located on the front of the |
| printer) |
| – Kodak Service Number (located inside the |
| printer when you open the access door) |
| – Computer model, operating system and |
| version of Home Centre Software |
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