24 www.kodak.com/go/support
Troubleshooting
Nothing
happens when
you try to print
■Check the power connections (page2).
■Remove the paper tray, check that paper is properly loaded, and re-install
(page6).
■If the Paper light glows steady, load paper (page5).
■Make sure the color cartridge is properly installed (page3). If the Color
cartridge light glows steady, install a new cartridge.
Nothing
happens when
you try to print
(from PictBridge
compatible
device)
■Check the USB connections from the PictBridge compatible device to the
photo printer (page8).
■Re-establish the connection: disconnect, then reconnect the USB cable
from the PictBridge compatible device to the photo printer.
■Make sure there is at least one picture in the PictBridge compatible
device’s internal memory or memory card.
Nothing
happens when
you try to print
(from computer)
■Check the USB connections from the photo printer to the computer
(page13).
■Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■Close unnecessary software applications. Disconnect then reconnect the
USB cable from the photo printer to the computer (page13).
■Make sure Kodak EasyShare software is installed (page10). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■Uninstall, then reinstall Kodak EasyShare software (page10).
■Make sure your computer meets the minimum system requirements
(page10). Upgrade your system if necessary.
If... Try the following