Troubleshooting

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Picture is too light. Move so there is at least 2 ft (0.6 m) between the camera and the
subject.
Decrease Exposure Compensation (see page 22).
Picture is not clear. Clean the lens (see page 38).
Make sure your camera is not in Close-up mode.
Move so there is at least 2 ft (0.6 m) between the camera and the
subject.
Place the camera on a flat, steady surface or use a tripod.
Picture is too dark. Turn on the flash (see page6).
Move so there is no more than 7. 9 ft (2.4 m) bet ween the camera and
the subject.
Use Fill flash (see page 6) or change your position so light is not
behind the subject.
Increase Exposure Compensation (see page 22).
Camera does not
recognize SD card.
Purchase a certified SD card.
Insert a card into the slot, then push to seat (see page 3).
Camera freezes up
when a card is
inserted or
removed.
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full. Insert a new card (see page3).
Transfer pictures to the computer (see page27).
Delete pictures/videos (see page 12).
If... Try one or more of the following