32
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
The power is on, but
the DVD/CD player
does not work.
No picture.
There is no sound or
only a very low-level
sound is heard.
The playback picture is poor.
The DVD/CD player
does not start playback.
Loud hum or noise is
heard.
Cause
•The power cord is disconnected.
•No disc is inserted.
•The TV is not set to receive DVD signal
output.
•The video cable is not connected
securely.
•The connected TV power is turned off.
•The equipment connected with the
audio cable is not set to receive DVD
signal output.
•The audio cables are not connected
securely.
•The power of the equipment connected
with the audio cable is turned off.
•The audio connecting cable is damaged.
•The disc is dirty.
•No disc is inserted.
•An unplayable disc is inserted.
•The disc is placed upside down.
•The disc is not placed within the guide.
•The disc is dirty.
•Amenu is on the TV screen.
•Aparental control restriction is set.
•The plugs and jacks are dirty.
•The disc is dirty.
•The speakers and components are
connected poorly.
•The DVD/CD player is located too close
to the TV.
Possible Solution(s)
•Plug the power cord securely into the
wall power outlet.
•Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display is
lit.)
•Select the appropriate video input mode
on the TV so the picture from the DVD/
CD receiver appears on the TV screen.
•Connect the video cable into the jacks
securely.
•Turn on the TV.
•Select the correct input mode of the
audio receiver so you can hear the
sound from the DVD/CD player.
•Inseart the audio cables into the jacks
securely.
•Turn on the equipment connected with
the audio cable.
•Replace it with new one.
•Clean the disc.
•Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display is
lit.)
•Insert a playable disc. (Check the disc
type, color system and Regional code.)
•Place the disc with the playback side
down.
•Place the disc on the disc tray correctly
inside the guide.
•Clean the disc.
•Press the SETUP button to remove the
menu display.
•Cancel the estriction or change the
rating level.
•Wipe them with a cloth slightly mois-
tened with alcohol.
•Clean the disc.
•Connect the speakers and components
securely.
•Move your TV away from the audio
components.