4
Troubleshooting and support
For
Learning more about your frame
www.kodak.com/go/digitalframes | Learn more about your frame |
www.kodak.com/go/digitalframesupport Interactive tutorials
Frequently asked questions
Downloads
Product registration
Picture frame problems
If... | Try one or more of the following |
Frame does not | ■ Make sure the power cable that was included with your frame is |
turn on. | connected securely (see page 1). |
| ■ Unplug the power cable for 5 seconds, then reconnect the cable. |
| Press and hold the power button (for about 2 seconds), then |
| release. |
|
|
Frame freezes up or | ■ Unplug the power cable for 5 seconds, then reconnect the cable. |
doesn’t work properly. | Press and hold the power button (for about 2 seconds), then |
| release. |
| ■ Reset the frame. Press the Play and Power buttons (see page i) at |
| the same time, and hold for 5 seconds. (Resetting your frame does |
| not erase your saved files.) |
|
|
11 | www.kodak.com/go/support |
