Kodak S830 5

www.kodak.com/go/support 37

5Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and

select Step-by-Step Solutions & Repair.

Picture frame problems

If... Try one or more of the following

Frame does not

turn on.

■Make sure the power cable that was included with your frame is

connected securely (see page2).

■Unplug the power cable for 5 seconds, then reconnect the cable.

Press and hold the power button (for about 2 seconds), then

release.

Nothing happens when

a memory card or USB

device is connected.

■Insert a certified SD/SDHC/MMC/XD/MS/MS Pro Duo Card, with

images, into the card slot, then push to seat it (see page8).

■Make sure the USB device is connected securely (see page9).

■Make sure the file format of your pictures and videos are

supported. (See page42 ).

NOTE: Pictures may take a longer time to display when the pic ture/video files are large

or when using a large capacity memory card or other connected device.

Touch border doesn’t

work.

■Use your finger to make your selections on the Quick Touch

Borders (see page4). Lights on the border show you where to

touch.

IMPORTANT:

Tap the lights on the borders, don’t touch the screen.

■Unplug the power cable for 5 seconds, then reconnect the cable.

Press and hold the power button (for about 2 seconds), then

release.

Contents

Main Page Front/Side Views Back View Table of contents 1 2 Viewing pictures and videos ................................................................12 3 Doing more with your frame ...............................................................21 4 Changing settings and more ............................................................... 31 5 Troubleshooting and support ..............................................................37 1 Setting up your frame Setting up the stand Attaching the power cable Turning your frame on and off Navigating using the Quick Touch Borders Touch the lightsnot the screen Tapping on the right border Tapping and sliding on the bottom border Setting your language Setting the clock, date, and timer Inserting a memory card Connecting a computer or USB device Installing the software Charging the battery Charging Using battery power Monitoring battery charge level 2 Enjoying your pictures immediately! Viewing your pictures and videos Playback information Changing viewing modes Viewing pictures in collage mode Copying your computers entire picture collection 1st step, install the software 2nd step, Sync your collection on the computer 3rd step, copy or view your collection on the frame Picture Finderauto-play similar pictures Viewing thumbnails Viewing a single picture Playing a video Saving a default play location 3 Accessing menu options 22 Doing more with your frame Selecting multiple pictures Copying on your frame Notes on copying to internal memory Rotating pictures and videos Deleting pictures and videos Playing music Play music automatically Play music manually Doing more with your frame www.kodak.com/go/support 27 Working with music files on your frame * Shuffle play and Audio priority are also available in the Settings menus, page31. Creating and playing a multimedia slide show Creating a multimedia slide show Copying a multimedia slide show to your frame Changing your frame orientation Page 4 Changing frame settings Settings menus 32 www.kodak.com/go/support 33 NOTE: If Shuffle is On, pictures play in random order, regardless of this setting. 34 Upgrading your firmware (recommended) Maintaining your frame Learning more about your frame www.kodak.com/go/support 37 5 IMPORTANT: Picture frame problems 38 1 2 3 4 Resetting the clock and calendar after losing power Refreshing the battery 40 Screen messages www.kodak.com/go/support 41 6 Digital frame specifications Important safety instructions Upgrading your software and firmware Additional care and maintenance Replacing the battery Page Limited warranty Limited warranty coverage Limitations Your rights Outside the United States and Canada Regulatory compliance and advisory N137 Page Page Index 1