Troubleshooting24

Troubleshooting
Symptom Action
A printer on the network
does not appear in the
Chooser.
Using Administrator mode in PageScope
Web Connection, select the Enable Rendez-
vous Service Discovery check box in the
Rendezvous Configuration menu.
When printing on both
sides of paper with a cus-
tom size, an error occurs.
Both sides of paper with a custom size can-
not be printed on. In addition, there are limita-
tions on the media types that can be
selected. Refer to the User’s Guide
(CD-ROM) provided with the printer.
When printing from a Web
browser, each frame is
printed on a separate
page.
Depending on the Web browser being used,
each frame will be printed on a separate
page. Try printing from a different Web
browser. You can confirm it using the “pre-
view” function of the print dialog.
Double-sided printing can-
not be selected.
If the printer is connected by USB, select the
installed options with the Chooser. For details
on selecting options with the Chooser, refer to
“Selecting the Printer in the Chooser” on
page 3. In addition, there are limitations on
the media types that can be selected. Refer
to the User’s Guide (CD-ROM) provided with
the printer.
Tray 2 cannot be selected.
The error was cancelled,
but the error message
appeared again.
Occasionally, the error message appears a
few times, even though the error was can-
celled.