Introduction8-2

Introduction
This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.
Printing a Configuration Page
Print a configuration page to verify the printer is configured correctly.
Printing the configuration page page8-2
Preventing media misfeeds page8-4
Understanding the media path page 8-5
Clearing media misfeeds page8-5
Solving problems with media misfeeds page8-19
Solving other problems page8-21
Solving problems with printing quality page8-25
Status, error, and service messages page8-31
Press Key Until Display Reads
IDLE
MENU
MAIN MENU
MAIN MENU
PRINT MENU
PRINT MENU
MENU MAP
PRINT MENU
CONFIGURATION