Kramer Electronics TP-1xl user manual Limited Warranty

LIMITED WARRANTY

Kramer Electronics (hereafter Kramer) warrants this product to be free from defects in material and workmanship under the following terms.

DURATION OF WARRANTY

Labor and parts are warranted for three years from the date of the original customer purchase.

WHO IS PROTECTED

Only the original customer may enforce this warranty.

WHAT IS COVERED AND WHAT IS NOT COVERED

Except as below, this warranty covers all defects in material or workmanship in this product. The following are not covered by the warranty:

1)Any product not distributed by Kramer or not purchased from an authorized Kramer dealer. In order to check whether a dealer is authorized, customers may contact Kramer at one of the agencies listed in the web site www.kramerelectronics.com.

2)Any product, on which the serial number has been defaced, modified or removed.

3)Damage, deterioration or malfunction resulting from:

a)Accident, misuse, abuse, neglect, fire, water, lightning or other working of nature.

b)Unauthorized product modification, or failure to follow instructions supplied with the product.

c)Repair or attempted repair by anyone not authorized by Kramer.

d)Any shipment of the product (claims should be forwarded to the carrier).

e)Removal or installation of the product.

f)Any other cause, which does not relate to a product defect.

g)Cartons, equipment enclosures, cables or accessories used in conjunction with the product.

WHAT DOES KRAMER WARRANTY COVER IN CASE OF A JUSTIFIED CLAIM

Kramer pays labor and material expenses for covered items. Kramer does not pay for the following:

1)Removal or installations charges.

2)Costs of initial technical adjustments (set-up), including adjustment of user controls or programming. These costs are the responsibility of the Kramer dealer from whom the product was purchased.

3)Shipping charges.

HOW TO OBTAIN WARRANTY SERVICE

1)To obtain service on you product, you must take or ship it prepaid to any authorized Kramer service center.

2)Whenever warranty service is required, the original dated invoice (or a copy) must be presented as proof of warranty coverage, and should be included in any shipment of the product. Please include a contact name, company, address, and a description of the problem(s) in any mailing.

3)For the name of the nearest Kramer authorized service center, consult your authorized dealer.

LIMITATION OF IMPLIED WARRANTIES

All implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to the length of this warranty.

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KRAMER ELECTRONICS LTD.

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