Under normal conditions you do not need to decalcify your “Espresso Vivo”. However, in areas where there is hard water or if you use your machine very frequently we recommend decalcifying. You will know when such a cleaning is necessary by an obvious slow down in the brewing time. Decalcifier is widely available and can be purchased through KRUPS Consumer Service Department.
How To Decalcify
nBefore beginning, it is necessary to remove the strainer from the brewing head (see figure 23).
This can be done using a flat head screw driver.
Remove the water reservoir and fill it with luke warm water. Dissolve the decalcifying solution into the water reservoir. Replace the water reservoir.
Place a cup underneath the brewing spout.
Set the pump switch to the L! position. Stop between each cup and empty it as it becomes full. Proceed with this until all of the water has run through the machine. Allow the appliance to cool for
To eliminate traces of the decalcifying solution, fill the water reservoir with fresh, cold water.
Continue this process until there is no more water in the reservoir.
,
Problem:
Coffee leaking from filter holder.
Cause:
nFilter holder not properly inserted in the machine.
nFilter holder not pushed in as far as it will go.
No elasticity in the brewing head seal. (This may happen after a long period of use). This part can be ordered through KRUPS Consumer Service Department.
If the seal has lost its elasticity, it must be replaced with a new one. Allow the appliance to cool down and then unscrew the sieve from the brewing head. Remove the seal carefully from the brewing head using a screw driver.
Place the new seal onto the machine and then place the flattened side of the sieve back into brewing head.
Problem:
Pump makes loud noise.
Cause:
W No water in the water reservoir.
nOld or dry coffee is being used, water cannot properly flow through the coffee.
Problem:
Coffee does not come out of filter holder.
Cause:
W No water in the water reservoir.
nWater reservoir not inserted correctly.
nFilter blocked because the coffee mixture is too fine or has been tamped too hard.
w Machine needs to be decalcified.
Problem:
Espresso has no “Crema”.
Cause:
nOld or dried out coffee being used.
nCoffee not suitable for espresso. w Coffee ground too coarsely.
nToo little coffee in the filter or not properly tamped.
Problem:
Not enough froth when frothing milk.
Cause:
nSteam nozzle is clogged.
nMilk is not fresh.
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