o Reception can vary by channel, depending on the location and
broadcast power level of a given station.
o Make sure your antenna is connected securely to the TV.
o Use a basic indoor set-top antenna designed to pick up both VHF and
UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic.
o For more information about antennas and the available channels in
your area, visit www.antennaweb.org
The video cables you are using may be bad, try a new set.
Hardware Issues
9. Nothing happens when I push buttons on my remote.
Make sure the TV is plugged in.
The supplied batteries are wrapped tightly in clear plastic. Have you removed
the plastic from the batteries before you installed them?
Are the batteries installed correctly?
o Remove the battery compartment cover on the back of the remote
control.
o Insert the two batteries into the battery compartment. Make sure that
the + and – on the batteries align with the + and – symbols in the
battery compartment.
o Replace the battery compartment cover.
Point the control directly at the remote sensor on your TV. The sensor is located
on the lower right corner of the TV.
Remove any obstacles between the remote control and the remote sensor.
Replace dead batteries with new ones.
10. My TV is not working at all (i.e., will not turn on using remote or button on TV, LED
flashing).
Unplug the power cord, wait a few seconds, plug the cord back in again, then
turn on your TV.
Try plugging the TV into another outlet.
Other devices (e.g., surround sound receiver, external speakers, fans, etc) may
be interfering with your TV. Try turning one device off at a time to determine
which device is causing the interference.
o Once you have determined which device is causing interference,
please move it further from the TV to eliminate the interference.
Channel Issues
11. I am receiving the error message “No Signal”.
Press INPUT and make sure have selected the correct input for the device or
service you are trying to use.
Are you using a cable/satellite box, cable connected directly to the TV, or an
antenna?
o If you are using a cable or satellite box you must use the remote that
came with that box to change channels.
Make sure you have the correct input selected to view channels
via the cable or satellite box. For example, if the cable or
satellite box is connected via component cables press the COMP
button on your remote to select Component to view your
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