Chapter 5. Getting Help and Service

ƒEngineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.

The following items are not covered:

ƒReplacement or use of parts not manufactured for or by Lenovo or non warranted parts

ƒIdentification of software problem sources

ƒConfiguration of BIOS as part of an installation or upgrade

ƒChanges, modifications, or upgrades to device drivers

ƒInstallation and maintenance of network operating systems (NOS)

ƒInstallation and maintenance of application programs

To determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport.lenovo.com, and click Warranty, then follow the instructions on the screen.

Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, and recorded information before you call. When calling for technical assistance, please have the following information available:

64

Page 73
Image 73
Lenovo U330 manual Getting Help and Service

U330 specifications

The Lenovo U330 is a versatile and stylish laptop designed to meet the needs of both professionals and students. Released as part of Lenovo's U-series, the U330 strikes a balance between performance, portability, and aesthetics. Its sleek, lightweight body makes it an ideal companion for those on the go.

One of the standout features of the Lenovo U330 is its ultra-slim design. Weighing just about 3.5 pounds and measuring under an inch in thickness, it can easily fit into a backpack without adding extra bulk. This portability is complemented by its premium aluminum chassis, which not only enhances durability but also gives the laptop a modern and sophisticated look.

Performance-wise, the U330 is powered by Intel's Core i5 or i7 processors, offering robust computing capabilities for multitasking and running demanding applications. The inclusion of up to 8GB of RAM ensures smooth operation, whether you're managing multiple browser tabs or using resource-intensive software. Additionally, the laptop supports SSD storage options, significantly improving boot times and file access speeds compared to traditional hard drives.

The U330 features a 13.3-inch Full HD display, delivering vibrant colors and sharp details. The anti-glare technology minimizes reflections, making it comfortable for extended usage, whether indoors or outdoors. The laptop also comes with integrated Intel HD Graphics, which provides decent performance for casual gaming and multimedia tasks.

For connectivity, Lenovo has equipped the U330 with a variety of ports, including USB 3.0, HDMI, and a headphone/microphone combo jack. The presence of Bluetooth and Wi-Fi ensures users can easily connect to various devices and the internet.

Lenovo's innovative technology enhances the user experience significantly. The U330 features the OneKey Recovery system, which allows for quick and easy backup and recovery of the system. Additionally, the laptop boasts an ergonomic keyboard with well-spaced keys for comfortable typing, along with an intuitive trackpad for easy navigation.

In summary, the Lenovo U330 is an exceptional laptop tailored for individuals who value performance and style. Its combination of a lightweight design, powerful processors, vibrant display, and useful features make it a compelling choice for those seeking a reliable computing solution. Whether for work, study, or entertainment, the U330 delivers on all fronts, proving to be a worthy investment.