Setup troubleshooting

Symptom

Diagnosis

Solution

The Power light is not lit

Is the power cord pushed all the way into the printer?

1

Disconnect the power cord from the wall outlet, and then from the printer.

 

 

2

Reconnect the power cord by pushing it all the way into the connector on the

 

 

 

printer, and then into the wall outlet.

 

 

3

Press Power.

 

 

 

 

 

Is the printer connected to a working electrical outlet?

1

Connect the printer to an electrical outlet that other electrical devices have been

 

 

 

using.

 

 

2

Press Power.

 

 

 

Memory card is not recognized

Is the memory card damaged?

Verify that there is no damage to the memory card.

by the printer

 

 

 

Is the memory card inserted correctly?

Insert the memory card correctly. For help, see “Inserting memory cards” in theUser’s

 

 

 

Guide.

 

 

 

 

Is there more than one memory card inserted at the

Only one memory card may be used at one time.

 

same time.

Remove the second memory card.

 

 

 

 

 

 

Are you using a supported memory card type?

For supported memory cards, see “Supported memory cards” in theUser’s Guide.

 

 

 

 

Do you have a PictBridge-enabled digital camera

Disconnect the PictBridge-enabled digital camera from the printer.

 

connected to the printer.

 

 

 

 

 

 

The control panel displays text

Did you select a language?

1

Press Menu.

in the wrong language

 

2

Press the down arrow button until you reach the last item.

 

 

 

 

3

Press the up arrow button twice.

 

 

4

Press + or - to scroll to the language you want.

 

 

5

Press Select to save your choice.

 

 

 

 

*20C0070*

3 1 0

s e r i e s

Setup

Instructions

Need ink?

33

35

Questions?

Refer to your User’s Guide.

Visit our Web site: http:// support.lexmark.com/.

Call us at 1-800-332-4120. Monday–Friday (9:00 AM–9:00 PM EST) Saturday (Noon–6:00 PM EST)

Note: Phone number and support times may change without notice.

Record the following information (located on your store receipt and the back of your

printer) and have it ready when you contact us so that we may serve you faster:

Machine Type

number_____________________________

Serial

number_____________________________

Date

purchased___________________________

Store where

purchased___________________________

www.lexmark.com

Safety information

Save this sheet for future reference.

PN 20C0070 EC 9J0003

© 2004 Lexmark International, Inc. All rights reserved.

Use only the power supply provided with this product or the manufacturer's authorized replacement power supply.

Connect the power supply cord to an electrical outlet that is near the product and easily accessible.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power supply

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Lexmark 310 Series manual Setup troubleshooting, Need ink? Questions?

310 Series specifications

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