Lexmark 3300 Software, Photo, Black, Color, Setup Troubleshooting, Have a question?, Windows

	12	Make sure your	Connect the USB cable.
If you are		computer is on.	13
using your	Windows
All-In-One

without a computer, you are finished.

14

Important!

Click Cancel on all New Hardware screens.

Windows 98/Me

Lexmark 3300 Series

Lexmark 3300 Series

Software

To prevent errors during installation:

1	Close all open
	programs.
2	Temporarily disable
	any anti-virus
	software. For help,
	refer to your
	program

If you are	Macintosh
using your	2
All-In-One
with a	1
computer,
continue to
step 12.

Windows 2000/XP

Note: New Hardware screens appear only on Windows systems. For Macintosh systems, continue to step 15.

documentation, or

contact the software

manufacturer for

support.

Note: After installation is complete, remember to re-enable your anti-virus software.

15 Insert the CD. Follow the instructions on your computer screen.

Windows

If you inserted the CD and the installation screen did not appear:

1Click Cancel on all New Hardware screens.

2Eject and reinsert the All-In-One software CD.

If the All-In-One software installation screen does not appear: a From your desktop, double-click My Computer.

(If using Windows XP, click Start Æ My Computer.)

b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. c When the All-In-One software installation screen appears, click Install.

d Follow the instructions on the screen.

Macintosh

If you inserted the CD and the installation screen did not appear:

1From your desktop, double-click the Lexmark 3300 Series Installer icon.

2Double-click Install, and follow the instructions on the screen.

Setup Troubleshooting

Symptom	Diagnosis	Solution
Power light is not lit	Is the power cord pushed all	Disconnect the power cord from the
	the way into the All-In-One?	wall outlet and then from the All-In-
		One. Reconnect the power cord by
		pushing it all the way into the power
		supply on the All-In-One and then into
		the wall outlet.
	Is the All-In-One connected to	Connect the All-In-One to an
	a working electrical outlet?	electrical outlet that other electrical
		devices have been using.
Software will not	Is your operating system	The All-In-One supports these
install	compatible with the	operating systems:
	Lexmark All-In-One?	•	Windows 98
		•	Windows Me
		•	Windows 2000
		•	Windows XP
		• Mac OS X version 10.2.3 and later
Alignment page or	Is the All-In-One on?	Press the Power button. If the Power
test page will not		light does not come on, see the
print		“Power light is not lit” symptom at the
		beginning of this table.
	Do you see an error	See “Error messages
	message?	troubleshooting” in your User’s Guide.

Have a question?

•Refer to your User’s Guide.

•Visit our Web site: http://support.lexmark.com/.

•Call us at 1-800-332-4120. Monday–Friday (9:00 AM–9:00 PM EST) Saturday (Noon–6:00 PM EST)

Note: Phone number and support times may change without notice.

Registration information

Record the following information (located on your store receipt and the back of your printer), and have it ready when you contact us so that we may serve you faster:

Machine Type number Serial number

Date purchased

Store where purchased

Need more supplies?

The following cartridge part numbers work with your printer.

Photo Black Color

• 31	•	32	•	33
(Photo)		(Black)		(Color)
	•	34	•	35
		(Black)		(Color)

	Is the All-In-One connected to	Disconnect the USB cable from any
	your computer through	other devices and connect it directly
	another device, such as a	between the All-In-One and your
	USB hub or switch box?	computer. For help, see step 13.
	Did you remove the sticker	Remove the print cartridges, check for
	and tape from the bottom of	the sticker and tape and then reinsert
	each print cartridge?	the cartriddges. For help, see steps
	Are the print cartridges	7, 8, and 9.
	installed properly?
	Is the paper loaded correctly?	See step 6.
Control panel	Did you select a language?	1 Press the Power button to turn off
displays text in the		the All-In-One.
wrong language		2 Press and hold both the Power
		and Cancel buttons for 10
		seconds. Language text appears
		on the display.
		3 Press the + button repeatedly until
		the language you want appears on
		the display.
		4 Press the Arrow button to select
		that language.

P/N 23A0170 E.C. 9E0002

© 2005 Lexmark International, Inc. All rights reserved.