Safety information
•Use only the power supply provided with this product or the manufacturer's authorized replacement power supply.
•Connect the power cord to an electrical outlet that is near the product and easily accessible.
•Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord, during a lightning storm.
Setup troubleshooting
Should your printer have a problem, this section helps you find the solution.
English
Symptom: | Solution: | |
The Power light | • Make sure the power cord is pushed all the way into the | |
does not come |
| printer. |
on when the | • Disconnect the power cord from the wall outlet, and then | |
Power button is |
| from the printer. Reconnect the power cord by pushing it |
pressed |
| all the way into the connector on the printer. |
| • Make sure the printer is using a working electrical outlet. | |
|
| Connect it to one that other devices have been using. |
|
| |
Printer is not | Make sure your operating system is compatible with the | |
communicating | printer, which supports these operating systems: | |
with the computer | • | Windows 98 |
| • | Windows Me |
| • | Windows 2000 |
| • | Windows XP |
| • Mac OS X version 10.1.5 | |
| • Mac OS X version 10.2.3 and later | |
|
| |
| Is your printer connected to your computer through another | |
| device, such as a USB hub or switch box? If so, disconnect | |
| the USB cable from any other devices and directly connect | |
| it between the printer and your computer. | |
| Make sure the USB cable is securely attached to the printer | |
| and computer. | |
|
|
|
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