2Remove the jammed media.
Depending on the media location, pull the media either up or down.
3Close the duplex rear door. Make sure it snaps into place.
4Touch Continue.
23x and 24x jams
1Open the MFP paper tray, and remove any jammed media.
2Open the duplex tray.
To remove the media, pull up.
3Open any optional trays beginning at the top, and remove any jammed media.
Pull the print media either up or down. If it does not pull easily one way, try the other way
4If you have an optional
Elevator button
5Touch Continue.