Troubleshooting
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Troubleshooting

This section lists some problems that you might encounter while using

your phone. Some problems require that you call your service provider,

but most of problems you encounter are easy to correct yourself

Symptom Possible causes Possible Corrective measures
No
connection to
the network
Signal is weak or
you’reoutside of
the carrier network.
Move to a window or open space.
Check service provider coverage map.
Codes do not
match
When you want to
change a security
code you have to
confirm the new code
by entering it again.
The two codes that
you haveentered do
not match.
Contact your Service Provider.
Function
cannot be set
Notsupported by
Service Provider or
registration required.
Contact your Service Provider.
Calls not
available Dialing error or
service limitations.
Check the number dialed and check
the reception. Contact your service
provider.
Phone cannot
be switched
on
On/Off key pressed
too briefly.
Battery is not charged.
Battery contacts are
dirty.
Press the PWR/End key for at least
two seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.