1A. Setting Up Service 3
Setting Up Service
Activating Your Phone䢇If you purchased your phone at a Sprint Store, it is
probably activated and ready to use.
䢇If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
䢇If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you will need to go online to activate your
new phone.
䡲From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at 1-888-211-4727
for assistance.
Setting Up Your VoicemailYour phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
Always use a passcode to protect against unauthorized
access.
1. From home screen, press to display the
dial pad.
2. Touch and hold .
3. Follow the system prompts to:
䡲Create your passcode.
䡲Record your name announcement.
Note: Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 18 for details.
Tip: Do not press while the phone is being activated.
Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing 1-888-211-4727 from any
other phone.
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