If you have set up PIN or Password, enter the PIN or Password. After entering it, tap . The
last screen you were working on opens.
When you can’t recall your unlock Pattern, PIN or Password:
1. Turn the power off.
2. Press and hold the following keys for over 10 seconds: Down Volume Key + + .
3. You will enter the Android system recovery mode
4. Press the down Volume Key to scroll to
wipe data/factory reset
and press to select it.
5. Press the down Volume Key to scroll to
Yes -- delete all user data
and press to select it.
6. After the data wipe is complete, press the down Volume Key to scroll to
rebootsystem now
and
press to select it.
Note
You have five opportunities to enter your unlock Pattern, PIN or Password. If you've entered the wrong information five
times, you must wait 30 seconds before you can attempt again.
If you cannot remember your Pattern, PIN, or Password, try the following actions:
If you’ve set up a Google account on the device, tap the Forgot pattern? button. You will be able to unlock the device
with your Google account username and password.
If you haven’t created a Google account on the device, you must perform a factory reset. (CAUTION! If you perform a
factory reset, all user applications and user data will be deleted. Please remember to back up any important data
before performing a factory reset.)
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Device Settings