20
TROUBLESHOOTING

The information below indicates various symptoms a user may

encounter in the event the PowerSure PSP experiences a problem. Use

this information to determine whether external factors caused the

problem. See Troubleshooting Chart for suggested remedy.

Guide to Status Indicators

1. The Fault indicator illuminates, indicating the

UPS detected a problem.

2.An alarm sounds, alerting that the UPS

requires attention. The alarm can be silenced

except for low battery, overload and

over-temperature warning conditions.

3.Utility and/or Battery indicators may be

illuminated as a diagnostic aid to the operator,

as shown below:

Fault
Indicator
Utility
Indicator
Battery
Indicator Diagnosis/
Audible Alarm
Green
ON Normal operation with utility
power present; no beep.
—— Green
ON
UPS is operating on battery;
beep every 10 seconds.
—— Green
ON
Battery test has been
initiated; no beep.
Green
ON
Amber
Flashing
Battery needs to be replaced;
long beep every minute.
—— Amber
Flashing
Low battery warning; beep
every half-second.
Green
Flashing
Green
ON
Overload warning, load is
>100%; beep every half-
second.
Green
Flashing ——
Overload shutdown, load
exceeds UPS capacity
(110%); continuous beep.
Green
ON
Green
ON
Over temperature (overtemp)
warning; beep every
5seconds (Normal mode).
Green
ON Green
ON
Over temperature (overtemp)
warning; beep every
5seconds (Battery mode).
Green
ON ——
Over temperature (overtemp)
shutdown; long beep every
5seconds.
Red
Flashing
Green
ON UPS is on, fault warning;
continuous beep.
Red
ON —— UPS has failed & shut down;
continuous beep.
Fault
Indicator
Utility
Indicator
Battery
Indicator