23
Problem Cause / Solution
When I try to save a workout on the
USB stick I receive the following
message: UNABLE TO SAVE SEE
MANUAL.
Note: Applies to Track Console only.
The console may not have recognized the USB stick. Try unplugging the USB
stick and plugging it back in. The USB stick may be full. The USB stick may not
be compatible with the product. Try using a different USB stick.
The wireless heart rate is not working.
Potential reasons for the wireless heart rate not to work properly include:
1. The wireless heart rate is turned OFF in the Settings Menu. Enter the Set-
tings Menu and verify that WIRELESS HR is turned ON.
2. There is poor contact between the telemetry heart rate strap and the skin.
Refer to Heart Rate Telemetry Chest Strap section in the T5 Go Console
Owner’s Manual or the T5 Track Console Owner’s Manual for details.
3. There is electrical interference from electrical appliances with the telemetry
heart rate strap from fl uorescent lights, kitchen appliances,etc. Move the
treadmill to a different location or move electrical appliances away from the
treadmill.
4. The battery in the Heart Rate Telemetry Strap needs to be replaced. The
battery is a CR2032 (3V).
A heart rate reading is initially detect-
ed and functioning normally but then
is lost.
Use of personal electronic devices, such as cell phones and portable MP3 play-
ers, causes external noise interference. Equipment is in close proximity to other
sources of noise such as audio/video equipment, fans, two way radios, and
high voltage/high current power line. Remove the source of noise or reposition
the exercise equipment.
“OFF” is displayed in the incline
window.
This message relates to a problem with the Incline system. If the incline has
been repeatedly moved up and down in a manual program, the lift motor may
have activated a thermal protection device. Simply let the treadmill sit for 30
minutes and cycle power. Recalibrate the treadmill following the instructions in
Section 3.3 Calibration.
“Immobilized” is displayed in window. The treadmill has been immobilized through software. Press the SPEED
DOWN ARROW and STOP to exit this state.
iPod is not recognized.
Note: Applies to Track Console only.
This is displayed if your version of the iPod Player is not supported by the
treadmill. It may also be displayed if the connector on the treadmill or iPod is
damaged.
iPod is not charging while in Energy
Saver mode.
Note: Applies to Track Console only.
Your iPod will not charge if the treadmill enters Energy Saver mode. This is
normal.