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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-G VPN Broadband Router
No.
Does the Router pass PPTP packets or actively route PPTP sessions?
The Router allows PPTP packets to pass through.
Is the Router cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Router.
How many ports can be simultaneously forwarded?
Theoretically, the Router can establish 520 sessions at the same time, but you can only forward 10 ranges of
ports.
What are the advanced features of the Router?
The Router’s advanced features include Advanced Wireless settings, Filters, Port Forwarding, Routing, and DDNS.
What is the maximum number of VPN sessions allowed by the Router?
The maximum number depends on many factors. At least one IPSec session will work through the Router;
however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.
How can I check whether I have static or DHCP IP Addresses?
Consult your ISP to obtain this information.
How do I get mIRC to work with the Router?
Under the Port Forwarding tab, set port forwarding to 113 for the PC on which you are using mIRC.
Can the Router act as my DHCP server?
Yes. The Router has DHCP server software built-in.
Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over a network. Consult the
application’s documentation to determine if it supports operation over a network.
What is the IEEE 802.11g standard?
It is one of the IEEE standards for wireless networks. The 802.11g standard allows wireless networking hardware
from different manufacturers to communicate, provided that the hardware complies with the 802.11g standard.
The 802.11g standard states a maximum data transfer rate of 54Mbps and an operating frequency of 2.4GHz.
What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11b functions:
• CSMA/CA plus Acknowledge protocol
• Multi-Channel Roaming