Troubleshooting & Warranty Service

If you think your Remote 24 has a problem, try the following:

Make sure the cable is plugged into the “Remote” jack on the rear panel of the HDR24/96 - the “Remote” jack is easy to confuse with the Ethernet jack.

Remove and reinstall the cable, reboot the HDR24/96, and/or replace the Remote 24 cable (available at computer supply stores).

Be sure you are not using a CAT-5 crossover cable (usually known by its yellow color and always labled “Crossover”).

Put the Remote 24 into self-test mode and test the function of the swiches and LEDs.

•Place a blank floppy disk into the HDR24/96 and power up the unit while holding down Record Ready buttons 1 and 2 on the Remote 24.

•When the unit is first powered on, all LEDs will be lit, and the Remote 24 firmware version number is shown in the Take and Track Number displays.

•Pressing a button associated with an LED turns the LED off.

•Pressing a Locate button lights the LED above it in the Locator section.

•Pressing the Take Select buttons increments/ decrements the Take and Track Number displays; and pressing the Track Select buttons increments/ decrements the Meter display.

After all this, if it still doesn’t work properly please contact Mackie Designs technical support at (800) 258-6883 (8:00 AM to 5:00 PM Pacific Time) - see the included Warranty Card for details.

Guide User’s

 

 

User’s Guide

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