
TROUBLESHOOTING GUIDE
You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling for service.
PROBLEM | POSSIBLE CAUSE | 
  | 
Refrigerator does not operate.  | Not plugged in.  | 
  | 
  | The circuit breaker tripped or a blown fuse.  | |
Compressor turns on and off frequently.  | The room temperature is hotter than normal.  | |
  | A large amount of food has been added to the  | |
  | refrigerator.  | 
  | 
  | The door is opened too often.  | 
  | 
  | The door is not closed completely.  | 
  | 
  | The temperature control is not set correctly.  | |
  | The door gasket does not seal properly.  | 
  | 
  | The refrigerator does not have the correct  | |
  | clearances.  | 
  | 
  | The refrigerator has recently been disconnected  | |
  | for a period of time. 4 hours are required for the  | |
  | refrigerator to cool down completely.  | 
  | 
Temperature inside the refrigerator is too warm.  | Temperature control is set too warm.  | Turn the  | 
  | control to a cooler setting and allow several hours  | |
  | for the temperature to stabilize.  | 
  | 
  | Door is kept open too long or is opened too  | |
  | frequently. Warm air enters the refrigerator every  | |
  | time the door is opened. Open the door less  | |
  | often.  | 
  | 
  | The door is not closed completely.  | 
  | 
  | The door gasket does not seal properly.  | 
  | 
  | A large amount of warm or hot food might have  | |
  | been stored recently. Wait until the refrigerator  | |
  | has had a chance to reach its selected  | |
  | temperature.  | 
  | 
  | The refrigerator has recently been disconnected  | |
  | for a period of time. 4 hours are required for the  | |
  | refrigerator to cool down completely.  | 
  | 
Temperature inside the refrigerator is too cold.  | Temperature control is set too cold.  | Turn the  | 
  | control to a warmer setting and allow several  | |
  | hours for the temperature to stabilize.  | 
  | 
Temperature of external refrigerator surface is  | The exterior refrigerator walls can be as much as  | |
warm.  | 30οF warmer than room temperature.  | This is  | 
  | normal while the compressor works to transfer  | |
  | heat from inside the refrigerator cabinet.  | 
  | 
Popping or cracking sound when compressor  | Metal parts undergo expansion and contraction,  | |
comes on.  | as in hot water pipes. This is normal. Sound will  | |
  | level off or disappear as refrigerator continues to  | |
  | run.  | 
  | 
Bubbling or gurgling sound, like water boiling.  | Refrigerant (used to cool refrigerator) is  | |
  | circulating throughout the system. This is normal.  | |
Vibrations.  | Check to assure that the refrigerator is on a level  | |
  | surface.  | 
  | 
  | Floor is uneven or weak. Refrigerator rocks on  | |
  | the floor when it is moved slightly. Be sure floor  | |
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