Troubleshooting, Problem, Possible Cause

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE		SOLUTION

	Water is low.	Fill the water storage tank with water,
	Water is low.	the ice maker will start to work
“Add water” indicator is on.		the ice maker will start to work
“Add water” indicator is on.		automatically.

“Ice” indicator is on.	Ice basket is full.		Remove ice from ice basket.

“Add water” and “Ice”	Ice shovel is stuck.	Check if ice shovel is blocked by ice.
“Add water” and “Ice”		If yes, please take out the ice cubes
indicator are both blinking.

		and restart.
		and restart.

			Stop the ice maker, and restart
Ice cubes stick together.	Ice making cycle is too long.		when the ice blocks melt. Select the
	Ice making cycle is too long.		when the ice blocks melt. Select the
			small ice size.
	Water temperature in inner		Change the water in the reservoir.
	tank is too low.		°
	tank is too low.		Use water between 45 -90 F.
	Ambient temperature or		Please operate the ice maker below
	water temperature in inner		°
Ice making cycle is normal	water temperature in inner		ambient temperature of 90 F and
Ice making cycle is normal	tank is too high.		use cold water.
but no ice is made.	tank is too high.		use cold water.
but no ice is made.	Refrigerant liquid leakage.	Consult a qualified technician.
	Refrigerant liquid leakage.	Consult a qualified technician.
	Pipe in the cooling system is		Consult a qualified technician.
	blocked.		Consult a qualified technician.
	blocked.