General Information | Section 1 |
Owner Warranty Registration Card
GENERAL
The packet containing this manual also includes warranty information. Warranty coverage begins the day your new ice machine is installed.
Important
Complete and mail the OWNER WARRANTY REGISTRATION CARD as soon as possible to validate the installation date.
If you do not return your OWNER WARRANTY REGISTRATION CARD, Manitowoc will use the date of sale to the Manitowoc Distributor as the first day of warranty coverage for your new ice machine.
Commercial Warranty Coverage
GENERAL
The following Warranty outline is provided for your convenience. For a detailed explanation, read the warranty bond shipped with each product.
Contact your local Manitowoc representative or Manitowoc Ice, Inc. if you need further warranty information.
PARTS
Manitowoc warrants the ice machine against defects in materials and workmanship, under normal use and service for three (3) years from the date of original installation.
LABOR
Labor required to repair or replace defective components is covered for three (3) years from the date of original installation.
EXCLUSIONS
The following items are not included in the ice machine’s warranty coverage:
1.Normal maintenance, adjustments and cleaning as outlined in the Owner/Operator Use and Care Guide.
2.Repairs due to unauthorized modifications to the ice machine or the use of
3.Damage caused by improper installation of the ice machine, electrical supply, water supply or drainage, or damage caused by floods, storms, or other acts of God.
4.Premium labor rates due to holidays, overtime, etc.; travel time; flat rate service call charges; mileage and miscellaneous tools and material charges not listed on the payment schedule. Additional labor charges resulting from the inaccessibility of the ice machine are also excluded.
5.Parts or assemblies subjected to misuse, abuse, neglect or accidents.
6.Damage or problems caused by installation, cleaning and/or maintenance procedures inconsistent with the technical instructions provided in the Installation Manual and the Owner/Operator Use and Care Guide.
AUTHORIZED WARRANTY SERVICE
To comply with the provisions of the warranty, a refrigeration service company, qualified and authorized by a Manitowoc distributor, or a Contracted Service Representative must perform the warranty repair.
NOTE: If the dealer the ice machine was purchased from is not authorized to perform warranty service, contact the Manitowoc distributor or Manitowoc Ice, Inc. for the name of the nearest authorized service representative.
Service Calls
If you have followed the procedures listed in Section 5 of this manual, and the ice machine still does not perform properly, call your authorized service company.
