20 Troubleshooting
TROUBLESHOOTING
No Output
• Check that all your system components are turned on.
• Check your speaker wires and connections.
• Check all interconnecting cables.
Weak Output from Electrostatic Panel, Loss of Highs
• Check the power cord. Is it properly connected to the
speaker and to the wall?
• Is the power cord connected to a switched outlet?
• Dirt and dust may need to be vacuumed off. Please see
the FAQ regarding vacuuming.
Popping and Ticking Sounds, Funny Noises
• These occasional noises are harmless and will not hurt
your audio system or your speakers. All electrostatic
speakers are guilty of making odd noises at one time or
another. It is the result of airborne contaminates (most
notably dust). Vacuuming is recommended.
• These noises may be caused by dirt and dust particles
collecting on the speaker, by high humidity.
• Dirt and dust may need to be vacuumed off. Please see
the FAQ regarding vacuuming.
Exaggerated Highs, Brightness
• Check the toe-in of the speakers. Read the Placement
section of this manual for more information.
Muddy Bass
• Check placement. Try moving the speakers closer to
the front and sidewalls.
• Check the type of feet that are being used. Try attaching
the coupling spikes.
• Possibly means low electrostatic panel output. See 'Weak
Output from Electrostatic Panel, Loss of Highs’.
Lack of Bass, No Bass
• Check your speaker wires. Is the polarity correct?
• Check your speaker wires. Are both woofers working?
• Check your speaker wires if bi-wiring.
Poor Imaging
• Check placement. Are both speakers the same distance
from the walls? Do they have the same amount of toe-
in? Try moving the speakers away from the back and
sidewalls.
• Check the polarity of the speaker wires. Are they con-
nected properly?