■Is the control set correctly for the surrounding conditions? See “Using the Control.”
■Is the door or not closed completely? Push the door firmly shut. If it will not shut all the way, see “The door will not close completely” later in this section.
■Are the condenser coils dirty (on some models)? This prevents air transfer and makes the motor work harder. Clean the condenser coils. See “Freezer Care.”
■Is the door gasket sealed all the way around? Contact a qualified person or a technician.
■Is there enough air circulation space around the freezer? See “Location Requirements.”
NOTE: If the problem is not due to any of the above, remember that your new freezer will run longer than your old one due to its
Temperature is too warm
■Are the air vents blocked? This prevents cold air movement. Move objects away from the air vents. See “Ensuring Proper Air Circulation” for air vent locations.
■Is the door opened often? Be aware that the freezer will warm when this occurs. In order to keep the freezer cool, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.
■Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to the normal temperature.
■Is the control set correctly for the surrounding conditions? See “Using the Control.”
The door will not close completely or is difficult to open
■Are food packages blocking the door ? Rearrange containers so that they fit more tightly and take up less space.
■Are the shelves and basket out of position (on some models)? Put the shelves and basket back into their correct positions.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■Are the gaskets dirty or sticky? Clean gaskets according to the directions in “Freezer Care.”
■Does the freezer wobble or seem unstable? See “Adjust the Door.”
The freezer clicks but does not run
■Has the local power failed? Unplug the freezer for
30 minutes to allow the refrigeration system to equalize. During this time, keep the door closed whenever possible.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new Maytag® appliance.
To locate factory specified replacement parts in your area, call us or your nearest designated service center.
In the U.S.A.
For assistance, installation or service call Maytag® Appliances toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Maytag designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Maytag designated service company in your area, you can also look in your telephone directory Yellow Pages.
For Further Assistance
If you need further assistance, you can write to Maytag with any questions or concerns at:
Maytag Brand Customer Service P.O. Box 310
Ottawa, OH
Please include a daytime phone number in your correspondence.
In Canada
For assistance, installation or service call toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Referrals to local dealers, repair parts distributors, and service companies. Maytag designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to Maytag with any questions or concerns at:
Maytag Brand Customer Service P.O. Box 310
Ottawa, OH
Please include a daytime phone number in your correspondence.
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