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  | Troubleshooting Guide | 
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PROBLEM  | POTENTIAL CAUSE  | 
  | ACTION REQUIRED | 
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Burner will not light  | Gas supply turned off  | Turn on fuel supply and retry.  | |
  | Out of propane  | Confirm the flow of gas by smell or by listening for the hiss  | |
  | of gas being emitted. Allow gas to clear before attempting to  | ||
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  | relight. | |
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  | Weigh your propane cylinder. A standard 20 lb. cylinder  | |
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  | will weigh about 18 lb. when it is empty and 38 lb. when it  | |
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  | is 80 % full.  | |
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  | (WARNING : Never take a propane cylinder indoors for  | |
  | Blockage in the gas system | any purpose.) | |
  | Confirm that the venturi tubes are not blocked by insects or  | ||
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  | other debris. Use a special venturi brush to clean (Fig. 14).  | |
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  | Use a pin or needle to carefully probe the orifice in the gas  | |
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  | valve. Never enlarge the orifice (Fig. 15). | |
  | Misalignment of the gas valve to  | Look under the front control panel and reinsert the gas  | |
  | the venturi tubes of the burner.  | injector into the venturi tube, if required (Fig. 19).  | |
  | Improper attachment of the  | Tighten the regulator’s plastic collar onto the cylinder valve.  | |
  | propane hose and regulator  | ||
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Unit won’t heat up (LP)  | Control knob left open at startup  | For safety, the regulator coupling on your barbecue is  | |
  | or  | equipped with a flow control mechanism. This device limits  | |
  | Turning gas on too quickly | ||
  | gas flow in the event of a sudden change in the demand for  | ||
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  | gas. This may be engaged inadvertently, if a burner control | |
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  | knob should be left ON when you open the propane cylinder  | |
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  | valve. Rapidly opening the valve can also engage flow control.  | |
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  | To resolve the problem, close your cylinder valve. Confirm  | |
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  | that all burner control knobs are in the OFF position. Open  | |
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  | the cylinder valve slowly (about 1 to 2 turns) and wait 5  | |
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  | seconds. Finally, turn a single burner ON and try relighting it.  | |
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Unit won’t stay lit  | Wind  | Always shelter your Grill from strong winds.  | |
  | Running out of fuel  | Confirm the flow of gas by smell, or by listening for the hiss  | |
  | of gas being emitted. | ||
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  | Weigh your propane cylinder. A standard 20 lb. cylinder will  | |
  | 
  | weigh about 18 lb. when it is empty and 38 lb. when it is 80  | |
  | 
  | % full. (WARNING : Never take a propane cylinder indoors for  | |
  | 
  | any purpose.)  | |
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