
Before you call (continued)
Won’t Spin or Drain
•  Unevenly distributed load.  Redistribute the load, close the lid and pull knob out.  Check for leveling.  Be sure
water level is acceptable for load size.  
•  Check fuse or reset circuit breaker.
•  Straighten drain hoses. Eliminate kinked hoses.  If there is a drain restriction, call for service.
•  Close lid and pull knob out to start the washer.  For your safety, washer will not agitate or spin unless the lid is
closed.
•  The washer is equipped with a lid switch failure detector.  If the lid switch should malfunction, the detector will
stop operations for your safety.  Call for service.
•  Suds lock – caused by too much suds.  Rewash without detergent. Use correct amount of a low-sudsing deter-
gent. 
Load is Wet
• The washer may have sensed an unevenly distributed load. Redistribute the load in the tub, close the lid and 
pull the control knob out.
• Anormal spin speed is recommended for heavy loads like jeans or towels.
Stops
•  Unevenly distributed load.  Redistribute the load, close the lid and pull knob out.  Check for leveling.  Be sure
water level is acceptable for load size.
•  Plug cord into live electrical outlet.
•  Check fuse or reset circuit breaker.
•  Turn the control knob to proper cycle and pull knob out to start the washer.
•  Close lid and pull knob out to start the washer.  For your safety, washer will not agitate or spin unless lid is
closed.
•  This may be a pause or soak period in the cycle.  Wait briefly and it may start.
•  The washer is equipped with a lid switch failure detector.  If the lid switch should malfunction, the detector will
stop fill operations for your safety.  Call for service.
Leaks Water
•  Make sure hose connections are tight.
•  Make sure end of drain hose is correctly inserted and secured to drain facility.
•  Avoid extended soaking – soak for 30 minutes or less.
•  Avoid overloading.
Is Noisy
•  Be sure washer is leveled properly as outlined in installation manual.
•  Weak floors can cause vibration and walking.
•  Be sure rubber feet are installed on leveling legs.
•Operating sounds will vary depending on agitation speed.
Fills with the Wrong Temperature Water
•  Turn both faucets on fully.
•  If equipped with a temperature selector knob, be sure it is set directly on a temperature setting and not between
settings.
•  Make sure temperature selection is correct.
•  Make sure hoses are connected to correct faucets and inlet connections.  Be sure water supply is regulated cor-
rectly.  Flush water line before filling washer.
•  Check the water heater.  It should be set to deliver a minimum 120°F (49°C) hot water at the tap.  Also check water
heater capacity and recovery rate.
•  Disconnect hoses and clean screens.  Hose filter screens may be plugged.
For further assistance contact Maytag Appliances Sales Company, Maytag Customer Assistance:  
U.S. 1-800-688-9900 or Canada 1-800-688-2002
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
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