Trouble Shooting Guide
| Problem |
|
|
| Reason |
|
|
| Action |
|
|
|
| |||
| Kettle is leaking water |
|
|
| May be condensation |
|
|
| This is normal if boiled a num- |
|
|
| This kettle is for household | |||
|
|
|
|
|
|
|
|
|
| ber of times in succession |
|
|
| use only. | ||
|
|
|
|
|
| Kettle is over filled |
|
|
| Pour out water to MAX level. |
|
|
| If overfilled water can eject | ||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| from the kettle resulting in a |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| hazard |
|
|
|
|
|
| Switch is sticking |
|
|
| Ensure switch button is clean. |
|
|
| Keep appliance away from | ||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| cooking splatter. |
| Kettle does not work |
|
|
| Household socket is off. |
|
|
| Switch on household socket |
|
|
| Ensure water covers the ele- | |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ment before operating. |
|
|
|
|
|
| Household socket is not |
|
|
| Check the socket with another |
|
|
| Appliance must be of similar | ||
|
|
|
|
|
| working |
|
|
| appliance |
|
|
| wattage to prevent overloading. | ||
|
|
|
|
|
| Kettle is not seated on base |
|
|
| Seat kettle on base correctly |
|
|
| Your life of the kettle will be | ||
|
|
|
|
|
| correctly. |
|
|
|
|
|
|
|
|
| reduced if not seated on base |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| correctly. |
| Kettle trips mains power |
|
|
| Overloaded circuit. |
|
|
| Unplug all appliances attached |
|
|
| Note that their can be up to 5 | |||
| supply |
|
|
|
|
|
|
| to the same circuit. |
|
|
| household plug sockets on 1 | |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| circuit. |
| Kettle takes too long to boil |
|
|
| Element has lime scale |
|
|
| Descale element using a |
|
|
| Kettles with scale will have a | |||
|
|
|
|
|
| deposits. |
|
|
| proprietary descaler or citric |
|
|
| reduced lifespan. Clean the | ||
|
|
|
|
|
|
|
|
|
| acid solution. If not successful |
|
|
| scale regularly. | ||
|
|
|
|
|
|
|
|
|
| then a new element may be |
|
|
|
| ||
|
|
|
|
|
|
|
|
|
| required. |
|
|
|
| ||
| Kettle works intermittently |
|
|
| Element has lime scale |
|
|
| Descale element using a |
|
|
| Kettles with scale will have a | |||
|
|
|
|
|
| deposits. |
|
|
| proprietary descaler or citric |
|
|
| reduced lifespan. Clean the | ||
|
|
|
|
|
|
|
|
|
| acid solution. If not successful |
|
|
| scale regularly. | ||
|
|
|
|
|
|
|
|
|
| then a new element may be |
|
|
|
| ||
|
|
|
|
|
|
|
|
|
| required. |
|
|
|
| ||
| Kettle is rusting on outside |
|
|
| Steam deposit has oxidised and |
|
|
| Wipe your kettle after each use |
|
|
| Keeping any appliance clean | |||
|
|
|
|
|
| turned into an orange colour. |
|
|
| to keep dry. Polish stainless |
|
|
| at all time will extend the life of | ||
|
|
|
|
|
|
|
|
|
| steel occasionally. |
|
|
| the product. | ||
| Element is rusting. Rust spots |
|
|
| Water deposits on the element. |
|
|
| Some stains are stubborn and |
|
|
| Use distilled water. | |||
| on element. |
|
|
| Some areas have water that |
|
|
| a descaler may not be effective. |
|
|
|
| |||
|
|
|
|
|
| will result in orange or brown |
|
|
| This should not affect function. |
|
|
|
| ||
|
|
|
|
|
| stains. |
|
|
|
|
|
|
|
|
|
|
| Kettle does not switch off |
|
|
| Lid not positioned correctly |
|
|
| Place lid on the kettle securely. |
|
|
| Ejecting steam from the spout | |||
| automatically |
|
|
| or is off. |
|
|
|
|
|
|
|
|
| or lid can be a hazard | |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
MW_21205G_im.indd 4
5/24/2010 8:25:34 AM
