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Limited Warranty The IS4800 series laser scan engines are manufactured by Metrologic at its Suzhou, China facility. The
IS4800 series scan engines have a two (2) year limited warranty from the date of manufacture. Metrologic
warrants and represents that all IS4800 series scan engines are free of all defects in material, workmanship
and design, and have been produced and labeled in compliance with all applicable US Federal, state and local
laws, regulations and ordinances pertaining to their production and labeling.
This warranty is limited to repair, replacement of product or refund of product price at the sole discretion of
Metrologic. Faulty equipment must be returned to one of the following Metrologic repair facilities: Blackwood,
New Jersey, USA; Madrid, Spain; or Suzhou, China. To do this, contact the appropriate Metrologic Customer
Service/Repair Department to obtain a Returned Material Authorization (RMA) number.
In the event that it is determined that the equipment failure is covered under the warranty, Metrologic shall, at
its sole option, repair the Product or replace the Product with a functionally equivalent unit and return such
repaired or replaced Product without charge for service or return freight, whether distributor, dealer/reseller, or
retail consumer, or refund an amount equal to the original purchase price.
This limited warranty does not extend to any Product, which, in the sole judgment of Metrologic, has been
subjected to abuse, misuse, neglect, improper installation or handling or is damaged as a result of a failure to
follow instructions contained in this manual or other documentation provided with the Product. The warranty is
void if the Product is not encased in a properly designed enclosure (sealed to: (a) prevent infiltration by
airborne contaminants; (b) protect against ESD, humidity and mechanical shocks; and (c) be non-condensing)
or Product is opened by anyone other than Metrologic’s repair department or authorized repair centers. For
additional information on enclosure design, see pages 10 -15 of the Installation Guide.
THIS LIMITED WARRANTY, EXCEPT AS TO TITLE, IS IN LIEU OF ALL OTHER WARRANTIES OR
GUARANTEES, EITHER EXPRESS OR IMPLIED, AND SPECIFICALLY EXCLUDES, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
UNDER THE UNIFORM COMMERCIAL CODE, OR ARISING OUT OF CUSTOM OR CONDUCT. THE
RIGHTS AND REMEDIES PROVIDED HEREIN ARE EXCLUSIVE AND IN LIEU OF ANY OTHER RIGHTS
OR REMEDIES. IN NO EVENT SHALL METROLOGIC BE LIABLE FOR ANY INDIRECT OR
CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGE, DAMAGES TO PERSON OR PROPERTY, OR
EFFECT ON BUSINESS OR PROPERTY, OR OTHER DAMAGES OR EXPENSES DUE DIRECTLY OR
INDIRECTLY TO THE PRODUCT, EXCEPT AS STATED IN THIS WARRANTY. IN NO EVENT SHALL ANY
LIABILITY OF METROLOGIC EXCEED THE ACTUAL AMOUNT PAID TO METROLOGIC FOR THE
PRODUCT. METROLOGIC RESERVES THE RIGHT TO MAKE ANY CHANGES TO THE PRODUCT
DESCRIBED HEREIN.
North America Metrologic European Repair Center (MERC)
Metrologic Instruments, Inc. Metrologic Eria Ibérica, SL
90 Coles Rd. C/Alfonso Gomez, 38-40, 1D
Blackwood, NJ 08012-4683 28037 Madrid
Customer Service Department Tel: +34 913 751 249
Tel: 1-800-436-3876 Fax: +34 913 270 437
Fax: 856-228-6673
Email: info@metrologic.com
MTLG Auto ID Instruments (Shanghai) Co., Ltd
Suzhou Sales Office
BLK A, Room# 03/03-04
No.5 Xinghan Street, Xinsu Industrial Square
China-Singapore Suahou Industrial Park, Suzhou, PRC
Tel: 86-512-67622550
Fax: 86-512-67622560
Email: info@cn.metrologic.com