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MGE UPS Systems 1000, 1000 RT2U, 1500 RT2U, 700 MGE Office Protection Systems Customer Care Center

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Pulsar

Appendix

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MGE Office Protection Systems Customer Care Center

Technical Support and Product Services

Technical questions? If you encounter a problem while following the instructions in this manual, or have questions

about the operation, repair, or servicing of your equipment, please visit our web site www.mgeops.com for complete

service information.

To insure that your questions are correctly answered, please obtain the part number, assembly number, and serial number of

the unit and include them in any discussions or correspondence.

Part Number:________________________________________________________________________________________

Assembly Number: __________________________________________________________________________________

Serial number: ______________________________________________________________________________________

Who To Contact

For Technical Support, Customer Care Center, Customer FAQ please visit our website: www.mgeops.com or call (800) 279-7776.

Scheduling Field Service Engineer Support

Scheduling of the MGE Office Protection Systems Field Service Engineers typically should be done 7 to 10 days before they

are required on-site. If the startup of the UPS is critical to maintaining your schedule, please contact MGE Office Protection

Systems, to insure a safe installation and start-up that will maintain the MGE Office Protection Systems warranty and insure

smooth performance.

Return Policy for Single Phase Products (RMA)

Should you require factory service for your equipment, contact MGE Office Protection Systems Customer Care Center and

obtain a Return Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to MGE Office Protection

Systems without first obtaining an RMAnumber.

For further details please visit our website: www.mgeops.com

Date: ______________________________________________________________________________________________

RMANumber: ______________________________________________________________________________________

Contact Name: ______________________________________________________________________________________

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Contents

Main Pulsar Page Installation and User Manual Revision History Page Contents Contents 1. Presentation 2. Installation 3. Operation Page Introduction Environmental protection Substances Packing End of life Symbol Usage Presentation 1.1 Standard Positions Tower Position Rack Position Contents 1.2 Rear Panels Pulsar 700 / 1000 / 1500 Presentation Pulsar 1000 RT2U / 1500 RT2U Pulsar EXB 1000/1500 (optional battery module) 1.3 Control Panel Page Installation 2.1 Unpacking and Contents Check Page 2.4 Communication Ports Installation of optional communication cards (optional) 2.5 Connection to the Communication Port by Contact 2.6 Connections with a FlexPDU (Power Distribution Unit) module (optional) 2.7 UPS Connection RT model Installation Page Operation 3.1 Start-Up and Normal Operation 3.2 Operation on Battery Power 86-86700-00 A01 Operation 3.3 Return of AC Power 3.4 UPS Shutdown 3.5 Using the UPS Remote Control Functions Operation Remote control connection and test Operation Page Access to Maintenance and Personalization Data 4.1 Display Menus Arrangement 4.2 Access to Measurements 4.3 Personalization Using the Control Panel Contents 4.4 Personalization using external software Troubleshooting 5.1 Troubleshooting Troubleshooting 5.2 Battery-Module Replacement Safety recommendations Troubleshooting Battery-module removal Page Mounting the new battery module Appendix Technical Specifications Appendix 6.2 Programming the Programmable Outlets Page Pulsar Appendix MGE Office Protection Systems Customer Care Center Technical Support and Product Services Who To Contact Scheduling Field Service Engineer Support Return Policy for Single Phase Products (RMA) Glossary Glossary Page Manuel dinstallation et dutilisation Historique des rvisions Page Table des matires Table des matires 1. Prsentation 2. Installation 3. Fonctionnement 4. Accs aux mesures et aux donnes de personnalisation Page Introduction Introduction Protection environnementale Substances Emballage Fin de vie Symboles utiliss nonc de la Federal Communication Commission (FCC) Prsentation 1.1 Positions standard Prsentation Position tour Position modulaire 1.2 Panneaux arrire Pulsar EXB 1000/1500 (pile facultative) Pulsar EXB 1000/1500 RT2U (pile facultative) 1.3 Panneau de commande Page Installation 2.1 Dballage et vrification du contenu Page 2.4 Ports de communication Installation des cartes de communication (facultatives) 2.5 Contacts de connexion au port de communication Installation 2.6 Branchement de lUPS RT model Page Fonctionnement Fonctionnement 3.1 Dmarrage et fonctionnement normal 3.2 Fonctionnement avec alimentation par pile Fonctionnement 3.3 Retour de lalimentation c.a. 3.4 Mise hors service de lUPS 3.5 Utilisation des fonctions de commande distance de lUPS Fonctionnement Connexion et essai de commande distance Page Accs aux mesures et aux donnes de personnalisation Accs aux mesures et aux donnes de personnalisation 4.1 Configuration des menus daffichage 4.2 Accs aux mesures 4.3 Personnalisation par le panneau de commande Personnalisation des options de la sortie principale 4.4 Personnalisation par un logiciel externe Dpannage Dpannage 5.1 Dpannage Dpannage 5.2 Remplacement de la pile Recommandations de scurit Enlvement de la pile Page Installation de la nouvelle pile Annexe Annexe Caractristiques techniques Annexe Service la clientle de MGE Office Protection Systems Soutien technique et service des produits Ressources : Planifier le soutien dun ingnieur sur le terrain Politique de retour des produits simple phase (NARM) Glossaire Glossaire Page Manual de instalacin y de usuario Historial de revisiones Page 86-86700-00 A01 Contenido Contenido 1. Presentacin 2. Instalacin 3. Funcionamiento 4. Acceso a los datos de mantenimiento y de personalizacin Page Introduccin Proteccin ambiental Sustancias Embalaje Final de vida Uso de smbolos Declaracin de la Comisin Federal de Comunicaciones (FCC) Presentacin Presentacin 1.1 Posiciones estndar Posicin vertical Posicin en bastidor Presentacin 1.2 Paneles posteriores Pulsar EXB 1000/1500 (mdulo opcional de batera) Pulsar EXB 1000/1500 RT2U (mdulo opcional de batera) 1.3 Panel de control Page Instalacin Instalacin 2.1 Desembalado y control del contenido Page 2.4 Puertos de comunicacin Instalacin Instalacin de las plaquetas opcionales de comunicacin (opcional) 2.5 Conexin al puerto de comunicacin utilizando un contacto Instalacin 2.6 Conexin de la UPS RT model Page Funcionamiento Funcionamiento 3.1 Arranque y Funcionamiento normal 3.2 Funcionamiento con alimentacin de batera Funcionamiento 3.3 Retorno a alimentacin de CA 3.4 Apagado de la UPS 3.5 Uso de las Funciones de control remoto de la UPS Funcionamiento Conexin y prueba del control remoto Page Acceso a los datos de mantenimiento y de personalizacin 4.1 Disposicin de los mens en pantalla Acceso a los datos de mantenimiento y de personalizacin 4.2 Acceso a Mediciones 4.3 Personalizacin utilizando el Panel de control 4.4 Personalizacin utilizando software externo Solucin de inconvenientes Solucin de inconvenientes 5.1 Solucin de inconvenientes Solucin de inconvenientes 5.2 Reemplazo del mdulo de la batera Recomendaciones de seguridad Extraccin del mdulo de la batera Page Colocacin del nuevo mdulo de la batera Apndice Apndice Especificaciones tcnicas Apndice Centro de atencin al cliente de MGE Office Protection Systems Soporte tcnico y servicios para los productos Personas a quienes consultar Programacin para la visita de un ingeniero de servicio en campo Poltica de devolucin para productos monofsicos (RMA) Glosario Glosario Page Manual de instalao e do usurio Histrico de reviso Page ndice ndice 1. Apresentao 2. Instalao 3. Operao 4. Acesso a medidas e a dados de personalizao Page Introduo Introduo Proteo ambiental Substncias Embalagem Fim de vida Uso de smbolos Declarao da Federal Communication Commission (FCC) Apresentao Apresentao 1.1 Posies padro Posio de torre Posio de bastidor Apresentao 1.2 Painis traseiros Pulsar EXB 1000/1500 (mdulo de bateria opcional) Pulsar EXB 1000/1500 RT2U (mdulo debateria opcional) 1.3 Painel de controle Page Instalao Instalao 2.1 Como desembalar e verificao de contedo Page 2.4 Portas de comunicao Instalao Instalao de placas de comunicao opcionais (opcional) 2.5 Conexo porta de comunicao por contato Instalao 2.6 Conexo UPS RT model Page Operao Operao 3.1 Inicializao e operao normal 3.2 Operao com bateria Operao 3.3 Retorno de energia por entrada de CA 3.4 Desligamento do UPS 3.5 Uso das funes de controle remoto do UPS Operao Conexo e teste por controle remoto Page Acesso a dados de manuteno e de personalizao Acesso a dados de manuteno e de personalizao 4.1 Organizao dos menus de exibio 4.2 Acesso a medidas 4.3 Personalizao usando o painel de controle Personalizao de sada 4.4 Personalizao usando software externo Soluo de problemas Soluo de problemas 5.1 Soluo de problemas Soluo de problemas 5.2 Substituilo do mdulo da bateria Recomendaes de segurana Retirada do mdulo da bateria Page Montagem do novo mdulo da bateria Appendix Especificaes tcnicas Apndice Apndice Centro de atendimento ao cliente da MGE Office Protection Systems Suporte tcnico e servios de produtos Quem contactar Agendamento do suporte do engenheiro de servio em campo Poltica de devoluo para produtos de fase nica (RMA) Glossrio