Microsoft FQC01156, GLC00182 Windows Troubleshooting, Better Troubleshooting and Problem Solving

Windows Troubleshooting

Windows 7 for You: Works the Way You Want

Better Troubleshooting and Problem Solving

Windows Troubleshooting

Wouldn’t it be nice if your PC could recognize and solve many common problems, so that you could stay productive rather than calling for help?

Windows Troubleshooting—new in Windows 7—diagnoses and resolves common operating system and hardware issues by using built-in troubleshooters for several different types of problems. For example, the printing troubleshooter helps you resolve

problems with local printers, such as remov- ing a job that’s stuck in the print queue, as well as problems related to networked printers at the offi ce. Similarly, the power- effi ciency troubleshooter runs a simple test to determine the percentage degradation in storage capacity for your portable PC’s battery, so that you can be proactive in replacing a battery that’s near the end of its useful life.

To launch the troubleshooting platform, just go to the Start menu and type fi x or trou- bleshoot. A wizard will launch automatically. Other troubleshooters in Windows 7 run in the background on a scheduled basis. If

these troubleshooters discover a problem, they’ll let you know in the Action Center. With Windows 7, it’s easier than ever to perform tasks like cleaning up temporary fi les, detecting hard disk errors, removing broken shortcuts, and ensuring that the system time is correct.

Windows 7 has built-in troubleshooters for many categories, as shown in the following table. New and updated troubleshooters provided by Microsoft and your PC vendor will be posted online for you to download. In addition, businesses can create their own troubleshooters. For more details, please see the “Windows 7 for IT Professionals” section of this guide.

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