Frequently asked questions
Repairs should only be carried out by an authorized technician in accordance with local and national safety regulations. Unauthorized repairs could cause injury or appliance damage.
The rotary iron does not turn on.
Possible fault | Solution |
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The rotary iron has no power. | Plug the machine in and check if the |
| circuit breaker has tripped. |
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The laundry is not properly or poorly pulled in. | |
Possible fault | Solution |
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This tends to happen when ironing | Continue ironing, the issue is usually |
delicate items with a new machine. | resolved after |
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New iron cover | A new rotary iron cover should be |
| washed at 140°F (60°C) for the laundry |
| to be ideally pulled in. |
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Lime or starch deposits on the heater | Clean with household cleaners or |
plate. | dishwasher detergent. |
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Creases/Folds occur |
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Possible fault | Solution |
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The heater plate is soiled (lime | Clean the heater plate with household |
deposits). | cleaners or dishwasher detergent. |
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The rotary iron cover is heavily soiled. |
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Possible fault | Solution |
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Deposits | Wash the iron cover with household |
| detergent at 140°F (60°C) or replace |
| with a new one. See "Washing or |
| replacing the ironing cover". |
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The heater plate does not press on the roller. | |
Possible fault | Solution |
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The emergency release was activated. | Press the emergency release down |
| (see "Power failure"). |
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