Frequently asked questions
Repairs should only be carried out by an authorized technician in accordance with local and national safety regulations. Unauthorized repairs could cause injury or machine damage. The manufacturer cannot be held responsible for unauthorized work.
Why are the dishes not warm enough?
Possible fault | Fix |
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The appliance is turned off. | Turn the appliance on with the On/Off |
| button. |
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The wrong temperature was selected. | Check the temperature setting. |
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The vents were blocked by dishes. | Reload the dishes. |
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The dishes need more time to warm. | Allow the dishes to warm longer. |
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Why are the dishes are not warmed? |
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Possible fault | Fix |
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Check if a fan noise is heard. |
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- If the fan is running, the heating | - Call Technical Service. |
element has been damaged. |
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- If the fan does not run, the fan has | - Call Technical Service. |
been damaged. |
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- The main fuse has blown. | - Restore power. |
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Why are the dishes too hot? |
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Possible fault | Fix |
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The temperature control is faulty. | Call Technical Service. |
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Why does the On/Off button not light when turned on? | |
Possible fault | Fix |
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The indicator light for the On/Off button | Call Technical Service. |
is bad. |
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