Frequently asked questions

The door will not open when the "Door" button is pressed.

Possible cause

Solution

The washer has no

Insert the plug into the outlet.

power.

 

The washer is not

Turn on the washer using the "On / Off" button.

turned on.

 

The program lock is

Deactivate the program lock as described in "Locking

activated.

the washer - Electronic program lock".

The Child Lock function

Deactivate the Child Safety Lock as described in

is activated.

"Locking the washer - Child Safety Lock".

Power failure

To open the drum door, see "Frequently asked

 

questions - Opening the drum door during a power

 

failure."

The door was not

Push on the drum door and at the same time, press

properly closed.

the "Door" button.

There is still water in

Clean the drain filter and the drain pump as

the drum and the

described in "Cleaning and Care - Cleaning the drain

washer cannot drain it

pump".

away.

 

As a safeguard against scalding, the drum door cannot be opened if the wash water temperature is over 130°F (55°C).

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Image 38
Miele W 1215 installation instructions Door will not open when the Door button is pressed