How to use your Mitel 1000 Desk Phone

Mitel 1000

Desk Phone Quick Reference User Guide AccessLine 02-19-08

Answering and making calls

Answer a call that is ringing on the Desk Phone using the handset

Pick up the handset or

Select ⇒ Answer The Call and/or pick up the handset.

Answer a call that is ringing on the Desk Phone using speakerphone

Select ⇒ Answer The Call.

Make an external call

Pick up the handset or use the speakerphone button Or, press Line Key 1 or 2 for an IP Trunk.

Or, if you have connected an existing phone line (called CO Line) press Line Key 3 or 4.

Dial the number

Make an internal call

Select ⇒ Internal Call

Select ⇒ The extension from the menu screen or

Dial the extension number (20 – 23 for wired, 31 – 34 for cordless), and

Pick up the handset, or press

Note: The following instructions assume you are on a call.

Transfer a call to an internal extension

Select ⇒ Internal Transfer.

Select ⇒ The extension and when the call is answered.

Select ⇒ Transfer.

Transfer a call to an external number

Select ⇒ External Transfer.

Select an available line as indicated by “◊”.

Dial the external number and when the call is answered

Select ⇒ Transfer.

Note: The following instructions assume that your extension is ringing.

Deflect a call to another extension

Select ⇒ Re-Direct The Call.

Select ⇒ Ext. no.

Forward an incoming call to the Answering Machine

Select ⇒ Forward To Voice Mail.

Forward an internal call to your personal mailbox

Select ⇒ Forward To Voice Mail.

Forward all calls received on a line

Press the Scroll Down Key () until "Incoming Call Forward" is displayed.