Callback

To request a Callback when you reach a busy or unanswered station:

1.Dial 1.

2.Hang up.

To answer a Callback:

zLift the handset.

To cancel a Callback:

1.Lift the handset.

2.Dial *1#.

3.Dial the number of the called station.

4.Hang up.

To cancel all Callbacks:

1.Lift the handset.

2.Dial #1.

3.Hang up.

Call Park

To retrieve a call parked by the attendant:

1.Lift the handset.

2.Dial *23.

3.Dial the Console ID and the Hold Slot number.

Call Pickup

To answer a call that is ringing at another station in your Pickup Group:

1.Lift the handset.

2.Dial *6.

To answer a call that is ringing at a station not in your Pickup Group:

1.Lift the handset.

2.Dial **6.

3.Dial the number of the ringing station.

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Mitel 4001 manual Callback, Call Park, Call Pickup