User Guide
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Message
If the message indicator is flashing slowly while the phone is not ri nging, this indicates that you have
a message or voicemail.
Note: For voicemail to work properly with the 5001 IP phone, Call Forward must be acti vated on
the set.
To activate Call Forward on the phone:
1. Lift the handset.
2. Dial 605 (the feature access code for Call Forward) 232 (the extension grou p for voicemail).
When you are finished, you will hear an interrupted dial tone.
3. Hang up to complete the procedure.
Note: Once Call Forward has been activated, you will hear an interrupted dial tone for a m oment
every time you make a call. Refer to ICP technical documentation for further information.
To deactivate Call Forward on the phone:
1. Lift the handset. You should hear an interrupted dial tone to indicate C all Forward is active.
2. Dial 605 - 232 again.
3. Hang up to complete the procedure.
The response to a message indication changes depending on whether the c aller wants you to call
back or if they have left a voice message.
To respond to a message indication:
• Lift the handset.
• Press MESSAGE.
• If the caller has left a voice message, the phone will automaticall y call the voicemail system.
OR
• If the caller has activated your message indicator instead of leaving a voice message, the phone
will automatically call their number.
Note: To activate the message indicator on another phone, simply press the MESSAGE key
instead of leaving a voice message.
Redial
To redial the last number you called:
• Lift the handset.
• Press REDIAL twice.
Note: The redial feature can only be used for external numbers and cannot be us ed to redial
internal externsions.
Transferring And Conferencing
When on a network connected to a 3100 ICP, the 5001 IP phone can still tr ansfer and conference
calls even without a function key programmed for those features.