5304 IP Phone User Guide
Call History Call History keeps track of the names (if available) and telephone numbers of missed calls,
answered incoming external calls, and outgoing external calls. Once enabled on your phone by
your system administrator, it functions automatically.
To display the call history, and view call detail:
1. Press the programmed Call History feature key. The total number of missed calls is
displayed in brackets ( ), the number of new missed calls is indicated with a *.
2. To browse though the list of missed calls, press *, followed by the ( UP ) and
( DOWN ) keys to scroll through the list.
To view answered or outgoing calls, press # (once for Answered, twice for Outgoing),
followed by the ( UP ) and ( DOWN ) keys to scroll through the list.
3. To view the number of the call, press the #. When the Options screen is displayed, press
the * to display the number. Press the # to display the call time and date.
To return a call:
1. Display the call you want to return.
2. Do one of the following:
• If the call is internal, and the caller name is known, press *. For unknown
numbers, the Call option is not displayed.
• If the call is external, and you normally need to precede external calls with a digit
such as 9, it is likely that your system administrator has programmed your system
to insert the 9 for you. In this case, pressing * initiates the call immediately.
Sometimes the system will be unable to complete the dialing automatically. When
this happens, you can edit the dialed digits manually by pressing # or the. Use the
# or to delete the left-most digit, and then type the digits to insert them. When you
have the dial string edited to suit your needs, press the * to dial the number.
To delete all missed, answered, or outgoing call logs:
1. After selecting the type of logs you wish to delete, press #.
2. Confirm that you do want to delete all items by pressing *.
To delete a particular call from the call log:
• With the call log that you want to delete displayed, press # twice.
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